Rapid Rehousing Program Supervisor

Empathetic Leadership Fosters trust, celebrates wins, and supports growth through active listening and emotional intelligence.

Collaboration & Influence Builds relationships across programs and community partners to improve service delivery.

Adaptability - Demonstrates composure and problem-solving in dynamic or high-pressure situations.

Accountability & Integrity - Holds self and team to high ethical standards and follows through on commitments.

RRH Program Fidelity - Demonstrates working knowledge of HUD ESG and CoC standards, supportive housing principles, and time-limited case management models.

Ensures practice is grounded in evidence and aligned with the program model, not just individual case manager preference.

DV-Informed Supervision- Understands the unique dynamics, safety considerations, and confidentiality requirements of DV-specific services.

Provides specialized coaching to DV Specialist case managers without overriding their trauma-informed judgment.

Working Lead Management - Understands how to structure and sustain a working lead model to clearly define the Senior Case Managers’ scope, monitor for role creep, and use the Senior Case Managers as a genuine consultation resource rather than an informal deputy.

Can distinguish between peer consultation (Senior Case Managers’ domain) and supervisory authority (supervisor's domain) and maintain that distinction under team pressure.

• A sincere passion for ending homelessness through Housing First and trauma-informed RRH models.
• Proficiency with Google Workspace and HMIS.
• Bachelor's degree in Social Work, Human Services, or related field required; Master's degree preferred.
• Minimum 3–5 years of experience in social services or housing programs, with at least 1–2 years in a supervisory or lead role.
• Reliable transportation to travel regionally between CATCH’s two Rapid Rehousing offices in Boise and Nampa.
• Strong interpersonal and written communication skills.
• Proven ability to supervise and coach teams using trauma-informed, strengths-based practices.
• Demonstrated ability to maintain healthy boundaries while leading with compassion.

• Familiarity with HUD ESG or CoC program requirements, HMIS data standards, and grant reporting.
• Experience with electronic file management softwares (ClientTrack/Eccovia a plus).
• Comfort with public speaking, facilitation, and stakeholder engagement.
• Experience with DV-specific services, VAWA confidentiality requirements, or trauma-informed safety planning.
• Experience managing or working alongside a working lead, senior practitioner, or tiered team model.

• 32-hour work week
• Full-time exempt position with competitive salary and benefits; 100% of employee Medical, Vision, and Dental insurance premiums covered by CATCH.
• Supportive, mission-driven team culture with investment in professional development

CATCH is an equal opportunity employer.

We strongly encourage candidates with lived experience of homelessness or housing barriers to apply.

To apply, submit your resume and cover letter to Betsy Bowling at betsy@catchprogram.org .