Quotation & Order Management Lead - Managed Pressure Drilling

Job Summary

Responsibilities

• Develop and manage pre- and post-sales technical and non-technical quotations based on blueprints and customer specifications. • Coordinate requests for quotations with external vendors, engineering, and manufacturing teams. • Act as a liaison between customers, production, and distribution departments to ensure accurate and timely order fulfillment. • Analyze customer order production schedules to resolve issues, eliminate bottlenecks, and maintain product quality. • Validate and approve order requirements and deliver product schedules. • Overseeing orders through completion, including expediting as needed, and maintain accountability for meeting customer requirements. • Enter and maintain customer orders in the ERP system, ensuring accuracy for domestic and international intercompany customers. • Respond promptly to customer inquiries and manage high volumes of more complex orders with diligence and definitive communication. • Coordinate order changes, technical assistance, and resolve discrepancies with sales and customer service teams. • Identify potential order issues and implement corrective actions to prevent delays and dissatisfaction. • Liaise with Planning, Procurement, Production, Shipping, and Warehouse teams regarding availability, delivery times, and order status. • Identify cost-reduction opportunities by leveraging best-cost services and materials. • Guide staff on cost estimating and pricing workflows to ensure profitability. • Leads recurring customer and cross-functional internal meetings • Perform other duties as assigned within the scope of the role.

Skills/Education Required

• 5-7+ years of supply chain experience in a manufacturing, oil and gas-related industry, or similar environment • Bachelor's degree in engineering, manufacturing business, supply chain, finance, or related field, or equivalent experience • Ability to create cost models that capture accurate information • Ability to develop and interpret complex reports from complex data sources • Ability to work both independently and as part of a team • Budgeting and cost control methods • Excellent organizational, verbal, and written communication skills • Experience working in a fast-paced environment managing multiple tasks & multiple priorities • Knowledge of Microsoft Office applications such as Word, Excel, and Outlook • Knowledge of order management systems • Procurement and supply chain techniques • Solid understanding of the manufacturing process, materials, and technology

Skills/Education Preferred

• Proficiency with SAP, Microsoft Dynamics 365, or other ERP/CRM software systems.

Travel Requirement

• This role may require domestic and potentially international travel of up to: <10%

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