Quality Technician (MI, Lansing)

Summary/objective The Quality Technician I plays a pivotal role in ensuring the effective, efficient, compliant, and proactive support of new product launches and the continuous quality of existing products.

Essential Functions ?

Monitor and maintain the state of inventory, quality, equipment, maintenance, calibration and facilities and ensure they comply with QS and cGMP requirements. ?

Drive quality and compliance, adhering to all Quality Systems documentation requirements and establishing/supporting plans to exceed Niowave's goals for Quality, including Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD), and financial objectives. ?

Support internal and external audits. ?

Support validation of test methods, monitoring processes, and equipment. ?

Support production teams in product/material hold, release, disposition, and traceability assessments, and implement improvements to reduce recurring deviations that lead to rework or scrap. ?

Support new product introduction (NPI) quality activities including prototype testing, process validation, and technology transfer ensure successful product launches. ?

Collaborate with cross-functional teams to support and solve production and quality challenges. ?

Collect, monitor, analyze and communicate data to provide insight on quality metrics set by the management team.

Specific Job Functions (Production) ?

Support product/material hold, release, disposition, and traceability assessments, and implement improvements to reduce recurring deviations. ?

Support teams throughout tolerance, nonconformances, deviations, complaints, and CAPA investigations. ?

Support teams through document revisions or change control procedures that support continuous improvement and other needs. ?

Support Quality Assurance Specialists (QAS) with completing quality checks and approvals on production records.

Competencies: ?

Embraces and models the Niowave Values of Teamwork, Courage, Integrity, and Upright Zeal. ?

Understands how to integrate into a new team/organization ? appreciates the history of current state, know how and when to make suggestions, as well as using just the right pace to reach the improved future state. ?

Understands their own communication and learning styles, can assess others? styles, and is able to find the right path to connect the two. ?