Quality Systems Manager

Responsibility and Authority

• Design, deliver and manage our quality management system (QMS) in accordance with ISO 9001, (2015 and then transition to 2026), and company requirements.
• Responsible for quality document administration and control, including Kandou’s Document (DMS) and Issues Management Systems (IMS).
• Responsible for internal audit of the QMS, support supplier/customer audits and manage the relevant corrective actions/preventative actions (CAPA).
• Champion customer/legislative driven quality, environmental and ethical initiatives e.g. Responsible Business Alliance, Cyber Security, Green House Gas emissions, etc.
• Own & present quality metrics, and improvement plans, to management team.
• Owner of all internal Quality processes e.g. change management, 5S audits, organisational risk management, etc.
• Own and communicate Kandou’s quality message to suppliers, employees, and customers.
• Work with commercial, engineering, and operational functions to prioritise and agree on a roadmap of activities for internal and external expectations regarding quality goals.
• Define and specify the implementation of quality standards, methods, metrics, and procedures for continuous improvement assuring product quality and business performance, including relevant KPI’s.
• Candidate must demonstrate leadership, communication and influencing skills and is able to communicate with ease with customers, senior management and internal stakeholders.

Required Experience