Quality Supervisor DIV 146- 01

The Quality Supervisor reports directly to the Quality Manager or the Operations Manager, depending on the site. The Quality Supervisor is responsible for Quality Control and Quality Assurance functions and ensures the manufacturing processes and Business and Quality Management System processes are adhered to. These processes include but are not limited to receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA and feedback to management. The Quality Supervisor is detail oriented, reliable, and committed to continuous improvement and teamwork. This position is senior to the Quality Lead position but performs a similar function. This position focuses more on process improvement and data collection and less on physical product inspection. Essential Functions: Improvement o Reviews specifications, standards and/or test plans of customer designs, and reports feedback to management. o Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and/or actions as assigned. o Develops and implements written procedures, work instructions, checklists and other controlled documents. o Participates in audits to ensure customer, local and company-wide compliance to specified standards. Teamwork and Communication o Leads and manages the QC team on daily activities, including the verification of outputs and scheduled activities such as inspection records and monitoring/testing requirements. o Provides feedback to management, production and engineering departments, as applicable, regarding risks, non-conformances or continuous improvement opportunities in the manufacturing and supporting processes. o Collaborates with various departments and processes on workforce development opportunities based on customer feedback, data analysis or as instructed by management. Analysis and Review o Reviews customer deliverables for accuracy and completeness such as FAIR’s, CAR’s, etc. o Inspect product or process with specialized tools. This may include weighing or measuring finished products, assessing moisture content of wood, visually inspecting workmanship and/or gauging product reliability. o Uses software/MS tools to track, communicate and improve quality data and assists in delivery of reports to management. o Monitors the ongoing sustainability of the QBMS. o Other tasks as directed by management.