Quality Specialist

Knowledge, Skills & Abilities Preferred

• Basic level knowledge of quality assurance testing and automated testing tools, including mobile testing.
• Possess basic ability to troubleshoot.
• Basic level knowledge level of business-related software applications and services.
• Basic level knowledge of NISC’s technology stacks.
• Basic level knowledge of the Utility or Broadband industries.
• Basic level knowledge of Project Management processes and theory.
• Basic verbal and written communication skills.
• Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers.
• Basic research and problem-solving skills.
• Possess a strong attention to detail.
• Basic level ability to organize and prioritize.
• Basic level ability to set and manage internal and external Member/Customer expectations.
• Basic level ability to demonstrate initiative and accountability.
• Basic level knowledge of software and software integrations.
• Ability to travel as often as necessary to meet the goals and objectives of the position.

Education Preferred

Minimum Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer