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Quality Manager - Private Label
L&R DISTRIBUTORS
Encinitas, QAT
Full Time
Manager
Hybrid
3 weeks ago
Quality Management SystemsGMPISOMoCRACAPARoot Cause Analysis
Free
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Quality Management SystemsGMPISO
About the Role
L&R Distributors is seeking a Quality Manager to lead the end-to-end quality system for a Private Label company in the beauty category. The role owns quality KPIs, incident reporting, traceability, supplier qualification, and production approval.
Key Skills for This Role
Quality Management SystemsGMPISOMoCRACAPARoot Cause Analysis
Responsibilities
- Execute and maintain the Quality Management System (QMS) aligned to industry standards for Cosmetics & OTC Personal Care Products (cGMP, ISO & MoCRA)
- Establish and report Quality KPIs and dashboards including consumer incident rate, Vendor Scorecards, Blocking Failures and other standard metrics
- Lead quarterly Quality Business Reviews with leadership; translate trends into action plans for design, sourcing, and manufacturing partners
- Own master standards & reference standards management including pre production & production samples, COA/COCs, functional and aesthetic standards, print and color tolerances, stability/compatibility acceptance criteria
- Operate the consumer incident intake and triage process including coding, severity assessment, evaluation routing, and response letters
- Lead root cause analysis (RCA) and Corrective & Preventive Actions (CAPA) for consumer complaints, nonconformances, and returns; ensure timely closure and effectiveness verification
- Maintain and communicate the Quality Incident Reaction & Escalation Matrix (e.g., safety related incidents, foreign matter, micro failures, packaging leakage, adverse events, mislabeling)
- Coordinate field actions (holds, retrievals, recalls) with Operations, Regulatory, and Legal as applicable
- Ensure full product traceability from finished goods to batch/lot level raw materials, components, and contract manufacturers/packers
- Develop and execute the Facility Audit & Qualification program for manufacturers, fillers, testing laboratories, and key component suppliers (GMP, hygiene, allergen/contaminant controls, change control)
- Collaborate with Sourcing to define material sourcing strategy, quality acceptance standards, COA/COC requirements, and supplier scorecards
- Administer QMS/PLM/ERP workflows for specs, NCR, CAPA, change control, and traceability
Requirements
- Bachelor’s in Engineering, Chemistry, Quality, or related field; advanced degree or certifications (e.g., ASQ CQE/CQA, ISO Lead Auditor, Six Sigma) preferred
- 7–10+ years in CPG beauty or closely related (cosmetics, personal care, OTC cosmetic adjacent), with hands on QMS leadership across suppliers and contract manufacturers
- Demonstrated expertise in GMP for cosmetics, micro/stability/compatibility fundamentals, and packaging quality for beauty categories
- Strong record in supplier quality, facility audits, CAPA/RCA, and production release
- Experience implementing redundancy, risk frameworks (FMEA), and sustainability aligned quality standards
- Proficiency with QMS/PLM/ERP systems; strong data and dashboard/reporting skills
- Ability to travel as needed to CM locations during production runs, located in the Los Angeles area
Full Job Posting
Company Overview
- L&R Distributors is seeking Quality Manager that leads the end to end quality system for a Private Label company ensuring products meet consumer safety, regulatory, and brand standards across various beauty categories.
- This role owns quality KPIs, incident reporting and escalation, traceability, supplier/facility qualification, and production approval—while driving sustainability, risk management, and redundancy strategies across materials, components, and suppliers.
- The Quality Manager reports to the Vice President of Integrated Supply Chain.
Key Responsibilities
- Execute and maintain the Quality Management System (QMS) aligned to industry standards for Cosmetics & OTC Personal Care Products (cGMP, ISO & MoCRA)
- Establish and report Quality KPIs and dashboards including consumer incident rate, Vendor Scorecards, Blocking Failures and other standard metrics
- Lead quarterly Quality Business Reviews with leadership; translate trends into action plans for design, sourcing, and manufacturing partners
- Own master standards & reference standards management including pre production & production samples, COA/COCs, functional and aesthetic standards, print and color tolerances, stability/compatibility acceptance criteria
- Operate the consumer incident intake and triage process including coding, severity assessment, evaluation routing, and response letters
- Lead root cause analysis (RCA) and Corrective & Preventive Actions (CAPA) for consumer complaints, nonconformances, and returns; ensure timely closure and effectiveness verification
- Maintain and communicate the Quality Incident Reaction & Escalation Matrix (e.g., safety related incidents, foreign matter, micro failures, packaging leakage, adverse events, mislabeling)
- Coordinate field actions (holds, retrievals, recalls) with Operations, Regulatory, and Legal as applicable
- Ensure full product traceability from finished goods to batch/lot level raw materials, components, and contract manufacturers/packers
- Develop and execute the Facility Audit & Qualification program for manufacturers, fillers, testing laboratories, and key component suppliers (GMP, hygiene, allergen/contaminant controls, change control)
- Collaborate with Sourcing to define material sourcing strategy, quality acceptance standards, COA/COC requirements, and supplier scorecards
- Administer QMS/PLM/ERP workflows for specs, NCR, CAPA, change control, and traceability
Qualifications
- Bachelor’s in Engineering, Chemistry, Quality, or related field; advanced degree or certifications (e.g., ASQ CQE/CQA, ISO Lead Auditor, Six Sigma) preferred
- 7–10+ years in CPG beauty or closely related (cosmetics, personal care, OTC cosmetic adjacent), with hands on QMS leadership across suppliers and contract manufacturers
- Demonstrated expertise in GMP for cosmetics, micro/stability/compatibility fundamentals, and packaging quality for beauty categories
- Strong record in supplier quality, facility audits, CAPA/RCA, and production release
- Experience implementing redundancy, risk frameworks (FMEA), and sustainability aligned quality standards
- Proficiency with QMS/PLM/ERP systems; strong data and dashboard/reporting skills
- Ability to travel as needed to CM locations during production runs, located in the Los Angeles area
Core Competencies
- Systems thinking; able to connect design, sourcing, and manufacturing to consumer outcomes
- Analytical decision making and statistical literacy (SPC, sampling plans, AQL)
- Clear communicator—effective with suppliers, leadership, and customer facing teams
- Bias for action under ambiguity; disciplined escalation and follow through
- Collaborative leadership; develops team capability and supplier partnerships
- Detail orientation on specs/artwork with strong documentation rigor
Work Schedule
- Hybrid Schedule Monday through Friday 8:30AM to 5:00PM with variation based on business demands (Mon & Fri remote, Tues Thurs in office)
Pay Range
- $110,000 to $120,000 per year
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