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Quality Manager
Technique, Inc Jobs
Jackson, QAT
Full Time
Manager
Onsite
3 weeks ago
Quality Management SystemsAPQPPFMEAControl PlansPPAPMSA
Free
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Quality Management SystemsAPQPPFMEA
About the Role
Technique is seeking a Quality Manager to lead quality operations at its Jackson, MI facility. The role oversees QMS execution, customer quality performance, and continuous improvement in a production manufacturing environment.
Key Skills for This Role
Quality Management SystemsAPQPPFMEAControl PlansPPAPMSA
Responsibilities
- Serve as the lead organizational contact for customer quality concerns; investigate complaints and lead root cause and corrective action (RCCA) using 8D, 5 Why, and CI methodologies
- Coordinate customer source inspections and drive corrective actions to eliminate root causes of nonconformance
- Manage customer complaint response timelines and ensure on time closure of corrective actions
- Own and report quality KPIs including PPM, COPQ, scrap rate, first pass yield, and on time PPAP submission
- Support the established QMS and drive continuous improvement of quality processes in alignment with ISO 9001
- Support the internal audit program: conduct audits, train auditors, and drive corrective action follow up
- Manage controlled documents pertaining to quality submissions and follow established document control procedures
- Manage the calibration program including gage control, recall, and measurement equipment qualification
- Oversee nonconforming material control and MRB disposition decisions
- Lead APQP phase gates and launch readiness; develop and maintain PFMEAs
- Own Control Plans linked to PFMEA outputs; drive floor level inspection and process monitoring
- Oversee PPAP and First Article submissions through Levels 1–5, including PSW packages
Requirements
- B.A. or B.S. in Engineering, Quality Control, or related field preferred
- Minimum 10 years of related quality experience in production manufacturing
- ASQ membership and CMQ/OE preferred; CQE, CQA, or CWI a plus
- Working knowledge of ISO 9001 required
- AIAG core tool fluency: APQP, PFMEA, Control Plans, PPAP, MSA, SPC
- Strong knowledge of GD&T (ASME Y14.5) and blueprint reading
- QMS internal auditor training required; lead auditor certification preferred
- Experience with metal stamping, fabrication, welding, assembly, and powder coat processes preferred
- Must be able to stand, walk, bend, kneel, stoop, crouch, climb, and occasionally lift up to 35 pounds
- Travel is primarily local during the business day, with occasional out of area or overnight travel
Full Job Posting
Overview
- Technique is looking for a Quality Manager to join our team at our Jackson, Michigan facility.
- Reporting to the Director of Quality, this high ranking, customer facing leadership role is responsible for the quality of all Technique products across fabrication and assembly operations.
- The Quality Manager supports day to day execution of the established QMS, drives continuous improvement, leads the Quality department, and owns customer facing quality performance – including KPIs such as PPM, COPQ, scrap rate, first pass yield, and on time PPAP submission.
Qualifications
- B.A. or B.S. in Engineering, Quality Control, or related field preferred
- Minimum 10 years of related quality experience in production manufacturing
- ASQ membership and CMQ/OE preferred; CQE, CQA, or CWI a plus
- Excellent organizational, interpersonal, and time management skills; ability to multi task in a fast paced production environment
- Strong knowledge of GD&T (ASME Y14.5) and blueprint reading; knowledge of QA regulatory requirements and corrective action methodologies
- Working knowledge of ISO 9001 required; familiarity with AS9100 and/or IATF 16949 a benefit
- AIAG core tool fluency: APQP, PFMEA, Control Plans, PPAP, MSA, SPC
- Knowledge of PSW, Dimensional Reports, Material Performance Test Results, MSA, AAR, SDS, IMDS, CDX, and various Customer Approval processes
- Familiarity with CQI special process audits (CQI 12 Coating, CQI 15 Welding); structured problem solving (8D, 5 Why)
- Knowledge of welding inspection
- Knowledge of sample/master retention protocols and qualified laboratory documentation (A2LA, ISO 17025)
- Strong computer skills, Microsoft Office
Responsibilities
- Customer Quality Leadership – Serve as the lead organizational contact for customer quality concerns; investigate complaints and lead root cause and corrective action (RCCA) using 8D, 5 Why, and CI methodologies
- Customer Source Inspections – Coordinate customer source inspections and drive corrective actions to eliminate root causes of nonconformance
- Complaint Response Management – Manage customer complaint response timelines and ensure on time closure of corrective actions
- Customer Representation – Professionally represent the company with customer quality representatives and auditors
- Quality KPI Ownership – Own and report quality KPIs including PPM, COPQ, scrap rate, first pass yield, and on time PPAP submission
- QMS Support & Continuous Improvement – Support the established QMS and drive continuous improvement of quality processes in alignment with ISO 9001
- Internal Audit Program – Support the internal audit program: conduct audits, train auditors, and drive corrective action follow up
- Management Review Inputs – Provide inputs to Management Review and apply risk based thinking in day to day quality decisions
- Document Control – Manage controlled documents pertaining to quality submissions and follow established document control procedures
- Calibration Program – Manage the calibration program including gage control, recall, and measurement equipment qualification
- Nonconforming Material Control – Oversee nonconforming material control and MRB disposition decisions
- APQP & PFMEA – Lead APQP phase gates and launch readiness; develop and maintain PFMEAs (severity, occurrence, detection, AP)
Benefits
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k)
- 401(k) Matching
- Professional Development
- Referral Program
About Technique
- Technique is a Michigan based precision sheet metal and welded assemblies manufacturer serving aerospace, defense, automotive, motorsports, medical, and food processing industries.
- We specialize in high speed prototypes, ultra low volume stampings, tubing, and assemblies for production and emergency based manufacturing.
- Our employees enjoy a work culture that values safety, integrity, teamwork, learning opportunities, and results.
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