Quality Manager

Safety is the Company’s number one priority

Quality is a key driver for the business

Ensures the safety of themselves and colleagues. Performs safety observations/audits during plant visits, and shares findings and recommendations with plant leadership team.

Maintenance of Quality and Hygiene management systems. Facilitating internal audits and external certification audits

Working with other departments to prepare internal policies, procedure and work instructions. Working externally with customers and supplier to agree and prepare standards and specifications.

Direct involvement in complaints received customers this involves working with Sales, QC and Production colleagues to establish root cause and implementation of corrective Actions. Direct involvement with internal complaints which relate to purchased materials. Liaising with purchasing and suppliers to ensure a investigations result in the implementation of a robust corrective action(s)

Quality contact for liaising directly with Customer, Sales, Technology and Production to implement New Products, Product Improvements and Cost Reduction programs.

Demonstrates superior use of Data, Root Cause Analysis and lean tools to improve Quality and eliminate waste. Demonstrates expertise in Process Capability and Statistical Control.

Analyses all Customer feedbacks for the site to identify trends and provided continuous improvement

Facilitates the setting of Plant Quality Objectives and trains, coaches, mentors Plant Quality personnel, and other departments, in Quality tools and processes.

Daily, weekly, monthly and annual reporting using meaningful KPI’s and scorecards

Representing Quality in the management team of the plant

Person Specification