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Quality Manager
Strategic Resources, Inc.
USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago
ISO 9001CMMISix Sigma
Free
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Role Overview
The purpose of the MFLC Program is to provide confidential counseling, consultation, outreach, and program management services that support the readiness, resilience, and well-being of eligible military service members, their families, and survivors. Through a proactive and embedded service delivery model, licensed counselors will provide accessible preventative support that help eligible military service members and their families address the unique challenges associated with military life. These services are intended to reduce barriers to seeking counseling, promote early problem resolution, and strengthen the overall resilience of the military community. The MFLC Program currently deploys more than 2,500 licensed counselors to military installations throughout the United States (U.S.) and in more than 25 foreign countries.
Key Skills for This Role
ISO 9001CMMISix Sigma
Full Job Posting
Overview
The purpose of the MFLC Program is to provide confidential counseling, consultation, outreach, and program management services that support the readiness, resilience, and well-being of eligible military service members, their families, and survivors. Through a proactive and embedded service delivery model, licensed counselors will provide accessible preventative support that help eligible military service members and their families address the unique challenges associated with military life. These services are intended to reduce barriers to seeking counseling, promote early problem resolution, and strengthen the overall resilience of the military community. The MFLC Program currently deploys more than 2,500 licensed counselors to military installations throughout the United States (U.S.) and in more than 25 foreign countries.
Tasks & Responsibilities
- M anage all aspects of quality for the contract, including data collection and reporting.
- E nsure that all of the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards.
- E nsu re compliance with credentialing and training of all personnel.
- Provide support in order to ensure effective communication between contractor management, counselors, and Government stakeholders.
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