Quality Improvement Lead

HC-One are on a mission to be the first-choice care home for residents and colleagues in each of the communities we serve.

You will support Home Managers and Area Directors by leading the delivery of the best health and care experience for residents in your area.

You will deliver the HC-One vision and mission of being the kindest care home provider and the number one care home in every locality.

Providing hands on support to Home Managers to achieve the best health and care experience for Residents.

Working in partnership with Home Managers to support and develop Deputy Home Managers to deliver the highest quality of care and quality of life for Residents.

Working systematically with Home Managers, Deputy Home Managers and SSQIs to develop and deliver each Home's action plan for all internal and external inspections.

Advocating and assisting with implementation of Cornerstone, developing positive relationships with commissioners and external professionals and the delivery of clinical quality training across your Area.

This is a really exciting time for HC-One as we embark on the next phase of our journey to being recognised as the Kind Care Company by providing the best and kindest care possible.

About You

Kindness will be your guiding ethos in your quest to constantly improve ensuring our Homes are the best in class.

You will have experience of managing a complex home or group of homes, leading diverse teams to deliver good quality and commercial results.

With a solid understanding of care regulation, the ideal person will be able to identify indicators of poor performance and poor quality and act effectively using management information to drive decision making.

This is a fantastic opportunity to grow within the organisation and play a pivotal role in driving quality improvements to make a positive difference to the lives of residents each and every day.

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on .

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.