Quality Engineer

Position Summary

Key Responsibilities

• Customer Quality & Relationship Management: • Act as the primary quality interface for assigned OEM customers (GM, Ford, Stellantis) • Lead and support customer visits, audits, and reviews • Ensure timely communication of quality issues and improvements • Maintain strong relationships with OEM quality teams Corrective Action & Problem Solving: • Lead 8D problem-solving activities for customer complaints and internal issues • Drive containment, root cause analysis, and corrective actions • Ensure timely submission and closure of corrective action reports • Utilize tools such as 5 Why, Fishbone, and Fault Tree Analysis Customer Scorecard & Performance Management: • Monitor customer scorecards (PPM, warranty, delivery) • Identify trends and lead improvement initiatives • Develop and implement action plans to address performance gaps Plant Quality Support & Travel: • Conduct regular visits to Minth plants across North America • Ensure alignment with customer requirements • Support plant quality teams in issue resolution and audit preparation • Verify effectiveness of corrective actions Inspection & Containment Activities: • Coordinate sorting and inspection activities • Ensure effective containment at customer sites and plants • Work with third-party inspection providers Quality Systems & Compliance: • Ensure compliance with IATF 16949 and customer-specific requirements • Support internal and external audits • Participate in APQP and ensure PFMEA and control plans are updated Continuous Improvement: • Drive continuous improvement initiatives • Support Lean and Six Sigma activities • Promote a culture of quality ownership

Travel Requirements

• Frequent travel (30–50%) across North America

Required Qualifications

• Bachelor’s Degree in Engineering (Mechanical, Industrial, Manufacturing, or related field) or 5 to 10 years experience in automotive quality. • 5+ years of automotive quality engineering experience • Experience with OEM customers (GM, Ford, Stellantis required) • Strong background in customer-facing roles
• Strong communication and presentation skills • Excellent problem-solving ability • Ability to manage multiple priorities • High accountability and sense of urgency • Strong customer focus Technical Skills: • Knowledge of IATF 16949 • Experience with Automotive Core Tools (APQP, PPAP, FMEA, SPC, MSA) • Experience with customer portals (preferred) • Proficiency in Microsoft Office

Preferred Qualifications (Not Required)

• ASQ Certified Quality Engineer (CQE) • Six Sigma Green Belt or Black Belt • Experience in metal or plastics manufacturing • Warranty analysis experience