Quality Engineer/Engineering

12–18 years in QA/Testing, with 6-8+ years in test delivery leadership managing testing projects, programmes, and teams across BFS (Banking & Financial Services) accounts.

Own end-to-end QE delivery for assigned BFS account(s), ensuring delivery commitments, quality outcomes, and customer satisfaction.

Serve as the primary escalation point for delivery, quality, risk, and operational issues.

Drive project and account-level CSAT through strong stakeholder management, delivery predictability, and proactive issue resolution.

Lead test planning, estimation, resource management, capacity forecasting, and release readiness across multiple projects.

Govern delivery through KPIs, SLAs, quality metrics, risk management, compliance reviews, and executive reporting.

Drive adoption of AI-led QE, automation-first, shift-left testing, CI/CD, and Agile/DevOps practices.

Provide expertise across functional, integration, system, UAT, regression, automation, and non-functional testing.

Ensure adherence to BFS regulatory, security, audit, and organizational quality standards.

Support account growth through solutioning, estimations, proposals, and QE transformation opportunities.

Mentor Test Leads and QE teams, driving capability development and high-performance delivery culture.

12–18 years of experience in Quality Engineering, Testing, and Delivery Management, with 6–8+ years leading large-scale testing engagements.

Strong understanding of Quality Engineering services including functional testing, automation, performance testing, test data management, release assurance, and managed testing services.

Proven experience managing testing programmes across Agile, DevOps, and hybrid delivery models.

Hands-on experience driving QA Automation, AI-led Quality Engineering, AI Assurance, and CI/CD adoption initiatives.

Domain expertise in BFSI, with exposure to Retail Banking, Commercial Banking, Payments, Cards, Lending, Wealth Management, or Capital Markets.