Quality Control Specialist

• Proofread all client-facing deliverables including ads, decks, reports, social copy and long-form content for spelling, grammar, punctuation and style consistency.
• Conduct thorough quality checks to verify that creative assets are free from design/production errors, align with approved briefs, brand guidelines and client specifications.
• Fact check quotes, claims, names, locations, dates, etc.
• Flag inconsistencies in naming conventions, dates, URLs, logos, legal disclaimers and other detail-sensitive elements.
• Maintain and apply QC styles guides, updating them as needed to reflect evolving standards and client preferences.
• Manage the QC stage of the production workflow, ensuring deliverables are reviewed and approved before release.

• Draft, edit and refine internal communications including team announcements, process documentation, policy updates and all-staff memos.
• Support leadership in crafting clear, on-brand internal messaging that keeps the team informed and aligned.
• Contribute to internal knowledge-sharing documents, onboarding materials and templates that improve team efficiency.
• Support copy writers with client facing tactical writing and covering vacations where needed

• Partner with creative and account teams throughout the production cycle to catch issues early and provide clear, actionable feedback.
• Build and maintain checklists and QC templates that streamline the review process across different deliverable types.
• Participate in post-mortems and quality reviews to identify recurring issues and recommend process improvements.

• 2–4 years of experience in a proofreading, editorial, QC or communications role, ideally within an agency or fast-paced creative environment.
• Demonstrated experience reviewing a wide range of formats including digital ads, print materials, decks and written copy.
• Experience writing or editing internal communications is a strong asset.

• Proficient in Microsoft Office; comfortable reviewing creative files in PDF format & Figma.
• Familiarity with project management tools to track QC stages and feedback.
• Basic ability to review visual layouts for alignment, spacing and formatting issues, you don’t need to be a designer, but an eye for craft goes a long way.

• Exceptionally detail-oriented, you spot the double space, the wrong apostrophe and the off-brand font without being told to look.
• A clear and confident writer who can adapt tone and voice for different internal audiences.
• Calm under deadline pressure and comfortable pushing back constructively when something isn’t ready to ship.
• Organized and self-directed, with the ability to manage multiple deliverables in review simultaneously.
• A natural team player who builds trust quickly and approaches feedback with empathy, not ego.

Nice to Have

• Familiarity with Canadian Press (CP) style or another editorial style guide.
• Background in marketing, communications, journalism or a related field.
• Experience working with or reviewing bilingual (English/French) content.

• 15 days of vacation annually (pro-rated).
• Competitive compensation.
• Hybrid work model (3 mandatory in-office days/week).
• Extra paid stat holidays.
• Bike-to-work incentive program.
• A supportive environment where creatives can grow and lead.

Our Commitment TTL is an equal opportunity employer dedicated to building an inclusive team.

We welcome applicants from all backgrounds and identities.

If you require accommodations during the hiring process, just let us know.