Quality Control Manager

JOB OVERVIEW: Maintains and implements the Quality program on a medical facility operations task order and ensures that the products and services rendered meet the specifications of the customer.

Assists with the organization's quality improvement efforts, such as developing and administrating the program, training and coaching employees and facilitating change throughout the organization.

Assists the Contract Maintenance Manager (CMM) in establishing plans, policies and procedures, and quality improvement efforts to meet or exceed customers' needs and expectations.

Located in the United Kingdom supporting the 48th Medical Group, RAF Lakenheath and satellite sites.

RESPONSIBILITIES AND DUTIES:

• Develop, Maintain, and Implement the Quality Control Plan.
• Perform Internal Quality Audits and Inspections, Identify Corrective and Preventive Actions, and perform Follow-up Activities,
• Participate and Assist in External and 2nd Party Audits (US and UK Government).
• Prepare and update Quality Plans, Procedures and Processes.
• Liaison for the quality director and regional operations management with project site and customer agencies.
• Perform quality orientation, training programs, quality audits and inspections.
• Document and record control.
• Subcontractor Pre-qualification and Evaluation.
• Independently inspects standardized procedures, items, operations and/or contract requirements for compliance.
• Independent record keeping and preparation of reports, inspection and testing.
• Interpretation of plans, contracts and specifications and observation of activities to check adherence to quality and contract practices and requirements.
• Prepare, coordinate, submit, and document Performance, Management Reviews, and Quality related summary reports to the government and corporate office.
• Collect and input data from various sources into electronic spreadsheets or data bases for graphing and trending.
• Update Quality SharePoint site with quality related documentation, including but not limited to, Project Data Report, monthly reports to government, corrective/preventive actions, customer satisfaction, performance reviews, etc.
• Assist other areas in meeting contract or quality requirements, as required.