Quality Control Manager

Essential Functions Statement(s) Comply and ensure compliance with safety and environmental guidelines, policies, and regulations.

Maintain ongoing contact with staff members, third party personnel, quality consultants, and customers.

Maintain a continual improvement of the product & process throughout the entire organization.

Develop advice, publish, and implement policies pertaining to Quality.

Processing of complaints and claims from customers.

Manage and Structure the Quality Department.

Disposition off-site Quality Issues that may be of concern to the company Provide Internal Audits and External Audits of Outsourced Processors.

Provide Monthly Status Reports.

Manage and Maintain the Non-Conformance Log.

Assess the performance of welders, NDE Technicians, and Inspectors to determine if their certification needs to be removed.

Review and Approve Work Orders.

Provide a Management Review Report as required.

Direct authority over Quality Departments and personnel.

Direct authority over the quality process.

Other activities as assigned.

Implement Quality Manual, Procedures and applicable project requirements (i.e.

ITP, JI, etc) POSITION QUALIFICATIONS Competency Statement(s) · Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.