indeed
Quality Control & Business Development Executive
Busybees
Dubai, UAE
Full Time
Mid
Field
Today
Quality InspectionBusiness DevelopmentSalesCustomer ServiceNegotiationReport Writing
Free
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Quality InspectionBusiness DevelopmentSales
About the Role
BusyBees seeks a Quality Control & Business Development Executive to ensure high-quality cleaning services and drive business growth. The role combines site inspections, quality audits, client acquisition, and relationship management.
Key Skills for This Role
Quality InspectionBusiness DevelopmentSalesCustomer ServiceNegotiationReport Writing
Responsibilities
- Conduct daily inspections of holiday homes, commercial cleaning sites, and other service locations
- Perform quality audits and prepare detailed inspection reports with photographs and observations
- Identify service deficiencies and coordinate corrective actions with the Operations Team
- Identify and generate new business opportunities through site visits, networking, referrals, and cold calling
- Conduct site assessments and coordinate with Sales Team for quotation preparation
- Follow up on quotations and negotiate with prospective clients
- Build and maintain strong relationships with property managers, facility managers, corporate clients, etc.
- Maintain regular communication with assigned clients to ensure high customer satisfaction
- Follow up on outstanding payments with assigned clients
Requirements
- Bachelor's Degree or Diploma in Business Administration, Hospitality, Marketing, or related field
- Minimum 2 3 years experience in quality control, operations, facility management, cleaning services, or business development
- UAE driving license preferred
- Experience in cleaning or facilities management industry is an advantage
- Excellent communication and interpersonal skills
- Sales and negotiation skills
- Knowledge of Microsoft Office (Word, Excel, Outlook)
- Knowledge of ERP systems (preferably Odoo)
Full Job Posting
Job Summary
- The Quality Control & Business Development Executive is responsible for ensuring the highest quality of cleaning services across all BusyBees projects while actively developing new business opportunities.
- This role combines operational quality assurance with client acquisition, relationship management, and revenue growth.
Key Responsibilities
- Conduct daily inspections of holiday homes, commercial cleaning sites, and other service locations.
- Ensure all cleaning services comply with BusyBees Standard Operating Procedures (SOPs), quality standards, and client expectations.
- Perform quality audits and prepare detailed inspection reports with photographs and observations.
- Identify service deficiencies and coordinate corrective actions with the Operations Team.
- Monitor the performance of cleaners and provide recommendations for improvement.
- Assist in training and coaching cleaning staff on company procedures, safety practices, and service standards.
- Attend client sites to resolve operational issues, complaints, and service related concerns.
- Identify and generate new business opportunities through site visits, networking, referrals, and cold calling.
- Promote BusyBees' cleaning and facility services including holiday home cleaning, office cleaning, deep cleaning, etc.
- Conduct site assessments and gather information required for quotation preparation.
- Follow up on quotations and negotiate with prospective clients.
- Build and maintain strong relationships with property managers, facility managers, corporate clients, etc.
Qualifications
- Bachelor's Degree or Diploma in Business Administration, Hospitality, Marketing, or a related field.
- Minimum 2–3 years of experience in quality control, operations, facility management, cleaning services, or business development.
- UAE driving license is preferred.
- Experience in the cleaning or facilities management industry is an advantage.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Sales and negotiation skills.
- Quality inspection and auditing experience.
- Problem solving and decision making abilities.
- Report writing and documentation skills.
- Time management and organizational skills.
- Knowledge of Microsoft Office (Word, Excel, Outlook).
- Knowledge of ERP systems (preferably Odoo).
Working Conditions
- Field based role involving frequent travel to client locations across Dubai and other Emirates as required.
- May require occasional evening, weekend, or public holiday work based on operational needs.
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