Quality Assurance Manager

Participate in internal QC meetings as the field and factory intelligence source, presenting findings and trends to quality and service leadership

Maintain a running log of open quality items across factory and field, tracking status through closure

Collaborate with the tech support group to surface recurring field issues that may indicate systemic quality or design concerns

Support the development and refinement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards

Primary reporting relationship. Drives QC meeting participation, documentation standards, and quality findings escalation.

Coordinates site scheduling, field logistics, and alignment with field service teams during on-site inspections.

Interfaces on technical issue resolution, recurring fault patterns, and field support coverage.

Engages during factory visits for inspection coordination, build quality review, and pre-shipment hold authority.

7+ years of hands-on experience with commercial or mission-critical HVAC/mechanical systems including chillers, hydronic loops, cooling towers, and associated controls

Demonstrated QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure environments

Ability to read and interpret engineering drawings, submittals, MOPs, SOPs, and EAPs

Strong written documentation skills — inspection reports, nonconformance logs, and findings summaries must be clear and actionable

Willingness and ability to travel to factory and field sites on a regular basis

Proficiency with BAS/BMS platforms for system verification during site inspections

Experience with Turbocor centrifugal chiller platforms

Familiarity with dry cooler or adiabatic cooling systems

Prior experience presenting quality findings to management-level audiences

Background in instructor-level training or technical mentorship

Experience reviewing RFIs and equipment submittals

This position is structured for a senior technical professional who wants more than a wrench and a work order. You will be the quality intelligence function for ThermalWorks — the person who sees our product built, sees it in the field, and has a seat at the table where quality decisions get made. Your findings carry weight. Your reports go to leadership. Your site visits carry the authority of the Quality Control function.

ThermalWorks is a fast-growing manufacturer of adaptive dry cooling systems for hyperscale data center applications, operating within a vertically integrated infrastructure platform. This is a ground-floor opportunity to build a quality function that scales with the business.

Endeavour is rethinking the infrastructure model for the benefit of all. Instead of relying on big, centralized systems that often leave communities locked into outdated networks, we are building an integrated technology stack using modular components that can be repeated and scaled. Operating as a purpose trust, we create a continual cycle of innovation by investing in breakthrough technologies to build faster, cleaner infrastructure for data, energy, materials, and water.

We tackle the industry’s most complex challenges by deploying scalable, modular solutions across the AI ecosystem—including carbon-neutral energy and revolutionary data center cooling. Our team of passionate changemakers is driven by a shared mission to build regenerative systems that give back more than they take. To work at Endeavour is to collaborate with proven experts, cut through the unnecessary to get things done, and know you are making a lasting impact on people and the planet.