Quality Assurance Manager

Role Overview

Quality Management

• Develop and update quality policies, procedures, checklists, and guidelines.
• Monitor compliance with food safety and hygiene requirements.
• Review production and service processes across multiple brands.

Audits and Improvement

• Analyze quality audit data and identify areas for improvement.
• Design and manage quality audits, inspections, performance metrics, documentation, and reporting.
• Implement corrective actions and support continuous improvement initiatives.

Collaboration and Training

• Collaborate with operations, supply chain, and brand managers to resolve quality issues.
• Train team members on quality and food safety best practices.
• Provide clear guidance and feedback to cross-functional stakeholders.

Reporting and Compliance

• Report regularly on quality performance and risks.
• Maintain documentation aligned with local regulations and internal standards.

Qualifications

• Strong quality assurance or quality control experience is required.
• Knowledge of food safety standards and regulations, including HACCP, ISO, and local food safety laws, is required.
• Experience with process analysis, risk assessment, root cause investigation, audits, inspections, and performance metrics is required.
• A bachelor’s degree in food science, quality management, engineering, or a related field is preferred; equivalent experience will be considered.
• Experience in a remote or distributed work environment and the ability to work independently are required.
• Fluency in English is required; Arabic is advantageous.

Workplace

• The position is remote and part-time.