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Quality Advisor
Pact Group
Brisbane, AUS
Full-time
Mid
Onsite
Discovered 2 weeks ago
Quality Management System (QMS)ISO 9001SAP
Free
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Quality Management System (QMS)ISO 9001SAP
Role Overview
As Quality advisor, you will be responsible for maintaining and continuously improving site quality systems, ensuring compliance with ISO 9001, customer requirements, and Pact Group standards. You will support quality assurance activities, champion continuous improvement initiatives, and partner closely with operational teams to resolve quality issues and drive sustainable solutions.
Key Skills for This Role
Quality Management System (QMS)ISO 9001SAP
Full Job Posting
About the Role
As Quality advisor, you will be responsible for maintaining and continuously improving site quality systems, ensuring compliance with ISO 9001, customer requirements, and Pact Group standards. You will support quality assurance activities, champion continuous improvement initiatives, and partner closely with operational teams to resolve quality issues and drive sustainable solutions.
Key Responsibilities
- Maintain the site Quality Management System (QMS).
- Ensure compliance with ISO 9001, customer, regulatory and Pact Group requirements.
- Drive QA/QC processes and oversee quality inspection activities.
- Support internal and external audits, accreditation programs and compliance activities.
- Manage non-conformances, customer complaints, CAPAs and quality investigations.
- Analyse quality data and provide reporting, insights and recommendations to leadership teams.
- Maintain quality standards, specifications and process control plans.
- Oversee calibration programs for monitoring and measuring equipment.
- Partner with production, maintenance, technical, customer service and sales teams to improve quality performance.
- Support training and coaching to build quality capability across the site.
- Drive continuous improvement initiatives focused on customer satisfaction, waste reduction and operational efficiency.
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