QA Analyst / Software Tester (Tier 2 Support – Release & Defect Validation) (PL 827)

Key Responsibilities

• Own Tier 2 validation: Reproduce reported issues, validate fixes, confirm acceptance criteria, and document clear test evidence.
• Perform regression and impact testing to ensure fixes do not affect dependent workflows or systems.
• Support release validation by executing regression and smoke testing for patches, configuration changes, and maintenance releases.
• Manage defects end-to-end: log, track, retest, and communicate status and risks using tools such as Azure DevOps, JIRA, or TestRail.
• Build and maintain lean, reusable regression test packs and incident-based test scenarios to improve QA efficiency and consistency.

Qualifications

• 5+ years of QA/testing experience in enterprise environments (production/operational support experience preferred).
• Strong expertise in manual testing for defect validation and release cycles, including targeted retesting and regression.
• Experience working with .NET and/or Microsoft SharePoint applications.
• Familiarity with vendor-supported SaaS applications, including validation of vendor fixes and coordination with support teams.
• Experience with defect tracking and test management tools (e.g., Azure DevOps, JIRA, TestRail).
• Experience leveraging AI tools to improve productivity in test design, defect analysis, and validation activities is an asset.
• Strong documentation skills with the ability to provide clear, stakeholder-ready reporting (test evidence, risks, release readiness).

Nice to Have

Location

• Remote (Global) Employment Type: Long-Term Contract Shift: 12 PM – 9 PM IST