lever
Purser
Lindblad Expeditions
USA
Full-time
Entry
Onsite
USD 285-314 daily
Discovered 1 weeks ago
Free
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- Assists in greeting guests at the beginning of a voyage, verifies passport information and collects ship’s tickets from guests upon embarkation.
- Responds to guest requests, arrangements and problems on a daily basis. Must be able to satisfy in a positive and efficient manner, all requests from guests for assistance. (May include escorting a guest to a doctor or hospital, leading guests on nature hikes, working with the Expedition Leader to secure alternative arrangements in the event of a schedule change, or directing problems and requests to others as appropriate.)
- Dines with guests on a regular basis as the schedule will permit.
- Hand-writes notes to returning guests.
- Responsible for manning the Global Market, be able to communicate general artisan biography knowledge, maintain displays and inventories.
- Assists the officer on watch in monitoring the operation of the AEI music system.
- Answers questions and responds to guests’ concerns throughout the day.
- Coordinates crew entertainment activities.
- Administers ship's vessel fund, including accounting for all monies spent and received.
- Prepares and submits accounting reports after every trip. Assures accuracy of reports.
- Projects ships’ cash and checking needs at least two weeks in advance and requests funds.
- Tracks charges for all guests, staff and crew including bar, gift shop, postage or optional shore excursions during a voyage.
- Maintains updated inventory in shipboard accounting program including Global Market, Bar and any other resale items.
- Continually updates crew payroll records and makes tip adjustments.
- Updates ship pack each trip. Creates necessary worksheets for each trip.
- Initiates paperwork for each trip; coordinates appropriate communication with Hotel Manager, galley crew, Expedition Leader, Captain, ship’s doctor and/or Chief Mate. Works closely with the Seattle-based Land Manager, the New York-based Expedition Specialists, as well as the Seattle HR and Field Staff departments to make sure information is current and attends to guests’ needs.
- Collects credit card information from guests.
- Coordinates all crew travel requests, vacation addresses and uniform needs for the rotation and communicates them to the Human Resources Department in Seattle.
- Updates all ships’ manifests to reflect status of crew, staff and guests on board. Sends these lists to the Safety Department in Seattle.
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