Pupil Support Officer

We are looking for a committed Pupil Support Officer who is passionate about improving life chances for all, so that children and young people can achieve their full potential.

As a Pupil Support Officer, you will work under the direction of a senior member of staff to assist by supporting children and young people in the school environment.

You will be required to:

• Be a presence around the school, proactively working with pupils and ensuring they are in class.
• Have a particular focus on toilet facilities ensuing a pleasant environment for all pupils.
• Address and resolve pupil behaviour issues.
• Assist with pupil attendance, ensuring pupils are in class.

A link to the role profile is included below, where you will find more information about the role, with specific reference to essential and desirable criteria for applicants.

• Ability to establish good working relationships with pupils, colleagues and parents.
• Sound judgement, dealing with situations in a fair, firm and objective manner.
• Time and workload management skills.
• Ability to provide a regular and effective service.
• Experience of working independently.
• Experience of empathising with pupils, assisting them as required in presenting their views.
• Interpersonal skills, and in particular negotiation, tact and diplomacy, the ability to be non-judgemental, the ability to defuse situations.
• Experience of working as part of a service focused team.
• Knowledge understanding on medical protocol procedures.

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
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• Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk .
• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here .

For further information please contact: Simon Clunie - Simon.Clunie@fife.gov.uk