Public Relation Officer- Reception
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Key skills for this role
About the Role
Greet and assist patients professionally. Manage appointments and patient scheduling. Handle calls, WhatsApp, emails, and patient inquiries.
Key Skills for This Role
Responsibilities
- Greet and assist patients professionally
- Manage appointments and patient scheduling
- Handle calls, WhatsApp, emails, and patient inquiries
- Register patients and maintain accurate records
- Process billing, payments, and insurance documentation
- Coordinate with dentists to ensure smooth clinic operations
- Address patient concerns with a customer focused approach
- Maintain a clean and organized reception area
- Perform general administrative and front desk duties
Requirements
- Experience in front desk or reception duties
- Customer focused approach
Full Job Posting
Responsibilities
- Greet and assist patients professionally.
- Manage appointments and patient scheduling.
- Handle calls, WhatsApp, emails, and patient inquiries.
- Register patients and maintain accurate records.
- Process billing, payments, and insurance documentation.
- Coordinate with dentists to ensure smooth clinic operations.
- Address patient concerns with a customer focused approach.
- Maintain a clean and organized reception area.
- Perform general administrative and front desk duties.
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