Public Policy Manager (Remote)
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Key skills for this role
About the Role
A contractor role focused on administering and optimizing public-facing AI/technology programs for a global platform. Responsibilities include policy compliance review, user support escalations, and program documentation.
Key Skills for This Role
Responsibilities
- Review and approve public facing AI program submissions for policy compliance and operational readiness
- Investigate and resolve escalated user issues related to AI tool deployments and platform policies
- Maintain up to date documentation of public program requirements, approval workflows, and policy changes
- Collaborate with cross functional teams to refine application review processes and reduce resolution times
- Monitor platform metrics to identify policy gaps or recurring compliance challenges and propose improvements
Requirements
- Bachelor’s degree in public administration, computer science, or a related field, or equivalent experience
- Experience with AI/technology policy frameworks, compliance checks, or regulatory review processes
- Familiarity with platform administration tools, workflow systems, or public facing program management
- Strong analytical skills to interpret policy documents, user feedback, and platform data
- Ability to work independently in a remote environment with clear communication
Full Job Posting
Role Overview
- This contractor role focuses on administering and optimizing public facing AI/technology programs for a global platform.
- The Public Administrator will manage policy compliance, user support escalations, and program documentation to ensure smooth operations and adherence to platform standards.
- This work contributes to maintaining trust and accessibility in AI driven services.
Key Responsibilities
- Review and approve public facing AI program submissions for policy compliance and operational readiness.
- Investigate and resolve escalated user issues related to AI tool deployments and platform policies.
- Maintain up to date documentation of public program requirements, approval workflows, and policy changes.
- Collaborate with cross functional teams to refine application review processes and reduce resolution times.
- Monitor platform metrics to identify policy gaps or recurring compliance challenges and propose improvements.
Required Skills & Qualifications
- Bachelor’s degree in public administration, computer science, or a related field, or equivalent experience.
- Experience with AI/technology policy frameworks, compliance checks, or regulatory review processes.
- Familiarity with platform administration tools, workflow systems, or public facing program management.
- Strong analytical skills to interpret policy documents, user feedback, and platform data.
- Ability to work independently in a remote environment with clear communication of findings and decisions.
More About the Opportunity
- This role supports a leading platform enabling global access to AI tools, with direct impact on program integrity and user experience.
- The contractor will contribute to scalable compliance systems while interfacing with diverse stakeholders across technology and operations teams.
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