PTC Systems Engineer 2

Utilize best practices for configuration management and quality assurance in maintaining the system.

This position is subject to random drug and/or alcohol testing.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

• Bachelor's degree or in lieu of degree, a combination of education and experience that equals four years in Information Technology or Engineering with an emphasis on system testing, maintenance, or root cause analysis.
• In addition to #1, must have four years of experience in a technical help desk, end user support facility, tier 2 support, or root cause analysis of digital components and systems.
• Good knowledge of software, computers, operating systems (Red Hat enterprise Linux, Microsoft), data communications transports, data security, and networking technologies.
• Good knowledge of the root cause analysis process.
• Good verbal and written communication skills.
• Good problem solving, analytical, and organizational skills.
• Skill navigating enterprise applications.
• Must be proficient in Microsoft 365.
• Ability to work well with employees at all levels of the organization as well as contractors.
• Ability to apply analytical decision-making principles in resolving systems problems.
• Ability to work in a fast-paced environment.
• Must possess and maintain a valid driver's license.
• Ability to stand, walk, and/or sit, for extended periods of time.
• Hearing/Visual acuity, far/near, depth perception, field of vision, color vision.
• Must be able to operate a vehicle.
• Must be available to work flexible hours in the early morning, late afternoon, evenings, or weekends.
• Willing to work occassional holidays.

Preferences - Experience working in the transportation industry.

Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.

Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees’ use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for preemployment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.

Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to RAC@Metrarr.com.

Metra is an Equal Opportunity/Affirmative Action Employer.

It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.