PT Professional Tutor

Summary

Essential Duties and Responsibilities

• List of duties below. Other duties may be assigned. Though each discipline has specific tutoring needs, some basic principles apply to all: • Meet with students individually or in group sessions either through scheduled or nonscheduled appointments • Assess a student’s strengths and weaknesses under guidance from the Director of Academic Enrichment • Recognize successes in the program, in students, and personally by continually striving to improve through formal and informal feedback • Require students to participate actively in sessions within the guidelines, policies, and procedures endorsed by Johnston Community College • Explain, model, and offer academic assistance related to the subject or assignment • Offer suggestions for more effective studying for or preparing assignments for the course • Assist with the planning, implementation, and presentation of workshops offered through Jaguar Tutoring • Accurately record tutoring sessions in TracCloud, ThinkingStorm, ZogoTech or other tutoring software with FTE guidelines • Assist in the process of end-of-term paperwork and compile reports by deadlines, including FTE-related documents and reports • Complete and maintain daily, weekly, and monthly-required confidential required documentation for tutorial services and FTE reports • Manage the check in process of students and scheduling of tutoring appointments • Assist in the promotion of Jaguar Tutoring services to both prospective and current students and faculty/staff • Manage the timely response of communications with students, faculty, and staff • Use resources available through Jaguar Tutoring, Jaguar Writing Portal, and the JCC Library • Complete all required forms and documentation accurately and by deadlines • Follow up with tutees as required by specific tasks and situations in a timely manner • Communicate with the Director of Academic Enrichment regarding issues, concerns, and suggestions • Attend training sessions and meetings • Arrive for appointments and scheduled hours on time and as scheduled. If unable to work, the tutor should notify the Director of Academic Enrichment ahead of time or as soon as possible after the related absence • Maintain confidentiality of all involved in the tutoring experience following FERPA guidelines • Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff • Accurately record and affirm worked hours in TimeClock for each day worked • Accurately record the availability of appointments in the TracCloud software schedule each semester • Accurately record hours and availability in the MS Teams schedule spreadsheet • Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff • Demonstrate a strong commitment to customer service displaying excellent interpersonal communication and problem-solving skills • Work collaboratively with colleagues and students by practicing punctuality, respect for deadlines, problem solving, and honest communication • Exercise individual initiative, independent actions, and sound judgment • Other duties assigned Supervisory Responsibilities This job has no supervisory responsibilities.