Psychology QA Lead - Remote
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Key skills for this role
About the Role
A fast-growing AI data services company is seeking a Psychology Quality Assurance Lead to oversee quality and trainer performance on psychology-focused AI training projects. The role involves reviewing AI-generated psychology content, providing feedback, and ensuring adherence to project guidelines.
Key Skills for This Role
Responsibilities
- Spot check psychology items, identify quality issues, provide ongoing feedback, and escalate recurring or critical issues
- Evaluate AI generated psychology explanations, mental health content, research summaries, behavioral guidance, theory applications, and safety sensitive responses for accuracy and appropriateness
- Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, quality expectations, and psychology specific review standards
- Respond to trainer/QA questions clearly and promptly, especially around psychological concepts, evidence quality, ethical boundaries, mental health safety, diagnostic caution, and rubric interpretation
- DM contributors who are inactive or not working, encourage activation, track follow ups, and flag availability issues
- Create and maintain psychology project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, calibration tasks, and onboarding materials
- Schedule and run onboarding/training calls with trainers and QAs
- Ensure all trainers and QAs apply psychology review guidelines consistently
- Flag unsafe, overconfident, stigmatizing, pseudoscientific, diagnostically inappropriate, or crisis insensitive psychology content
- Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes
Requirements
- Bachelor's, Master's, PhD, PsyD, or equivalent professional background in Psychology, Clinical Psychology, Counseling, Behavioral Science, Cognitive Science, Neuroscience, Social Work, Psychiatry adjacent research, Education, or closely related field
- Strong grasp of English language
- 3+ years of experience in psychology research, clinical/counseling settings, behavioral science, teaching, academic writing, mental health content review, psychological assessment, or related workflows
- Strong understanding of psychological theories, research methods, cognitive and social psychology, developmental psychology, abnormal psychology, ethics, evidence based practice, and mental health safety considerations
- Ability to evaluate psychology content against detailed rubrics
- Experience leading or supporting remote teams of researchers, clinicians, educators, reviewers, annotators, or QAs is strongly preferred
Full Job Posting
About This Role
- Hourly, remote contractor role as Psychology Quality Assurance Lead.
- Oversee quality, consistency, and trainer performance across psychology focused AI training projects.
- Review AI generated psychology content and trainer/QA work.
- Assess work for psychological accuracy, theory application, research literacy, ethical awareness, mental health safety, diagnostic caution, clarity, formatting, instruction following, and adherence to project specific rubrics.
Your Profile
- Bachelor’s, Master’s, PhD, PsyD, or equivalent in Psychology or related field.
- Strong grasp of English.
- 3+ years of experience in psychology research, clinical/counseling, etc.
- Strong understanding of psychological theories and research methods.
- Ability to evaluate psychology content against detailed rubrics.
- Familiarity with CBT, developmental psychology, personality, trauma informed communication, etc. preferred.
- Experience leading or supporting remote teams strongly preferred.
- Comfortable with tools like Discord, Google Sheets, Google Docs.
- Highly detail oriented and organized.
- Experience with AI training, data annotation, LLM evaluation, psychology QA, etc. is a strong plus.
Key Responsibilities
- Quality monitoring: Spot check psychology items, identify quality issues, provide feedback.
- Psychology review: Evaluate AI generated psychology content for accuracy and appropriateness.
- Trainer and QA communication: Update teams on guidelines and changes.
- Question handling: Respond to questions clearly and promptly.
- Trainer/QA activation management: DM inactive contributors.
- Documentation: Create and maintain project documentation.
- Onboarding and training: Schedule and run onboarding/training calls.
- Quality alignment: Ensure consistent application of guidelines.
- Safety and ethics review: Flag unsafe or inappropriate content.
- Process improvement: Identify gaps and propose improvements.
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