Psychology QA Lead - Remote
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Key skills for this role
About the Role
YO IT Consulting is hiring a Psychology QA Lead for a remote contract role to oversee quality and trainer performance on AI training projects. The role requires strong psychology expertise, attention to detail, and experience managing remote teams to ensure accurate and ethical AI training data.
Key Skills for This Role
Responsibilities
- Spot check psychology items and identify quality issues
- Evaluate AI generated psychology content for accuracy and appropriateness
- Communicate with trainers and QAs on Discord about guidelines and updates
- Respond to trainer/QA questions on psychological concepts and rubric interpretation
- Manage trainer/QA activation and follow up on inactivity
- Create and maintain psychology project documentation
- Schedule and run onboarding/training calls
- Flag unsafe or inappropriate psychology content
Requirements
- Bachelor’s, Master’s, PhD, PsyD, or equivalent in Psychology, Clinical Psychology, Counseling, Behavioral Science, Cognitive Science, Neuroscience, Social Work, or related field
- Strong grasp of English language
- 3+ years of experience in psychology research, clinical/counseling, behavioral science, teaching, academic writing, mental health content review, or related workflows
- Strong understanding of psychological theories, research methods, and ethics
- Ability to evaluate psychology content against detailed rubrics
- Experience leading or supporting remote teams is strongly preferred
Full Job Posting
About This Role
- In this hourly, remote contractor role, you will work as a Psychology Quality Assurance Lead to oversee quality, consistency, and trainer performance across psychology focused AI training projects.
- You will review AI generated psychology content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.
- This role requires strong psychology expertise, strong English communication skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote expert teams.
Key Responsibilities
- Quality monitoring: Spot check psychology items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
- Psychology review: Evaluate AI generated psychology explanations, mental health content, research summaries, behavioral guidance, theory applications, and safety sensitive responses for accuracy and appropriateness.
- Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, quality expectations, and psychology specific review standards.
- Question handling: Respond to trainer/QA questions clearly and promptly, especially around psychological concepts, evidence quality, ethical boundaries, mental health safety, diagnostic caution, and rubric interpretation.
- Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow ups, and flag availability issues when needed.
- Documentation: Create and maintain psychology project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, calibration tasks, and onboarding materials.
- Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and psychology specific review requirements.
- Quality alignment: Ensure all trainers and QAs apply psychology review guidelines consistently and understand updates as projects evolve.
- Safety and ethics review: Flag unsafe, overconfident, stigmatizing, pseudoscientific, diagnostically inappropriate, or crisis insensitive psychology content.
- Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for psychology AI training projects.
Your Profile
- Bachelor’s, Master’s, PhD, PsyD, or equivalent professional background in Psychology, Clinical Psychology, Counseling, Behavioral Science, Cognitive Science, Neuroscience, Social Work, Psychiatry adjacent research, Education, or a closely related field.
- Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear written feedback.
- 3+ years of experience in psychology research, clinical/counseling settings, behavioral science, teaching, academic writing, mental health content review, psychological assessment, or related workflows.
- Strong understanding of psychological theories, research methods, cognitive and social psychology, developmental psychology, abnormal psychology, ethics, evidence based practice, and mental health safety considerations.
- Ability to evaluate psychology content against detailed rubrics and identify issues such as overdiagnosis, unsafe advice, unsupported claims, flawed study interpretation, pseudoscience, stigmatizing language, or inappropriate therapeutic recommendations.
- Familiarity with areas such as CBT, developmental psychology, personality, trauma informed communication, behavioral interventions, mental health literacy, research design, statistics, and ethical guidelines is preferred.
- Experience leading or supporting remote teams of researchers, clinicians, educators, reviewers, annotators, or QAs is strongly preferred.
- Comfortable working in fast moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
- Highly detail oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, calibration tasks, and documentation.
- Experience with AI training, data annotation, LLM evaluation, psychology QA, mental health content review, or rubric based review is a strong plus.
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