Project Manager — Simulator Operations

Responsibilities include but are not limited to

• Manage the full project lifecycle for simulator installations within your territory — from design phase confirmation and pre-construction coordination through installation execution and final client sign-off.
• Serve as the primary point of contact for all project stakeholders: clients, architects, general contractors, electricians, and AV teams. Ensure space is constructed to Trackman specifications and all pre-installation prerequisites are confirmed and documented before installer dispatch.
• Conduct and lead design calls with all stakeholders to establish scope of work, confirm room dimensions and technical requirements, align on installation sequencing, and set clear expectations for the build process.
• Ensure all design schematics and room configurations are accurate, fully aligned with the client’s vision, and ready for field execution before work begins.
• Manage order procurement for each project — confirming that pricing, scope, and product specifications align with the signed Purchase Agreement and that all materials are ordered and tracked against the installation timeline.
• Provide active support to installation specialists during the week of installation, monitoring execution, addressing design questions in real time, and escalating scope or quality issues as needed.
• Hold weekly or biweekly coordination calls with Regional Installation Managers and scheduling coordinators to assign appropriate installer resources, conduct site visit planning, and incorporate field feedback into upcoming project preparation.
• Provide technical support to sales representatives within your territory; hold regular biweekly calls to brief on active projects, upcoming installations, and any open pre-install items requiring sales coordination.
• Execute monthly travel for site visits, pre-construction walkthroughs, and in-person meetings with clients and sales representatives within your territory.
• Maintain accurate, up-to-date project records across internal platforms ( Monday.com , Salesforce) — ensuring all project status, communications, and milestones are captured in real time.
• Monitor and manage a concurrent portfolio of projects with a target throughput of 120 completed projects annually; flag scheduling conflicts, resource constraints, or design issues proactively and resolve before they impact the installation schedule.
• Respond to all client and stakeholder communications promptly and professionally. Serve as the face of Trackman Operations to our clients from contract through project close.

Job requirements

• Bachelor’s degree in Construction Management, Project Management, Business, or a related field preferred; equivalent professional experience considered.
• 3+ years of construction management or commercial project management experience, with demonstrated ability to manage multiple concurrent projects across geographically distributed sites.
• Strong command of construction sequencing, contractor coordination, and pre-construction planning — including the ability to read and interpret room schematics, architectural drawings, and technical specifications.
• Exceptional organizational skills and an uncompromising attention to detail; nothing slips through the cracks on your watch.
• Excellent written and verbal communication skills with the ability to build and maintain relationships with clients, contractors, sales representatives, and internal field teams.
• Demonstrated ability to manage your own time independently, prioritize across a large and varied project portfolio, and self-start without direct supervision.
• Strong analytical and problem-solving skills — you identify issues early, think through solutions thoroughly, and act with urgency.
• Proficiency in Microsoft Office (Excel required). Experience with Monday.com , Salesforce, Google SketchUp or CAD, and Microsoft Navision is strongly preferred.
• Valid driver’s license with access to a personal vehicle; willingness to travel monthly within your territory.
• Collaborative mindset with a genuine interest in others’ perspectives — you listen before you lead and understand that strong field relationships are what make on-time delivery possible.
• Basic understanding of AV systems, IT infrastructure, or technology hardware is a plus; a willingness to develop deep product knowledge quickly is essential.
• Passion for the game of golf or interest in golf technology is a plus but not required.
• Trackman Inc is a drug-free environment.

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