Project Manager

Main Functions

Key Responsibilities

• Lead assigned customer programs, new product introductions, transfers, qualifications, production ramps, and strategic internal projects from launch through completion.
• Develop and maintain project plans, schedules, milestones, action registers, risk logs, and communication cadences.
• Coordinate cross-functional activity across Engineering, Manufacturing, Quality, Supply Chain, Sales, Customer Service, Finance, and other stakeholders to ensure alignment and execution.
• Serve as the central point of contact for project status, open actions, risks, customer commitments, and escalation needs.
• Drive accountability by assigning owners, due dates, deliverables, and follow-up actions, ensuring commitments are completed on time.
• Monitor project scope, timing, cost, resources, capacity constraints, quality requirements, and customer deliverables.
• Identify risks and issues early, escalate appropriately, and facilitate problem-solving to remove roadblocks and protect customer commitments.
• Support quote-to-launch and prototype-to-production activities, including engineering reviews, qualification planning, manufacturability input, material readiness, and production handoff.
• Prepare and communicate project updates, dashboards, meeting notes, leadership summaries, and customer-facing status reports as needed.
• Partner with Sales and Strategic Account teams to support customer communication, business reviews, site visits, escalation meetings, and program-level alignment.
• Work with Operations and Supply Chain to understand capacity, material availability, lead times, production readiness, and delivery risks.
• Support continuous improvement of project management tools, processes, templates, reporting routines, and governance standards.
• Use ERP, CRM, Microsoft Office, and other business systems to maintain accurate project information and support data-driven decisions.
• Balance customer advocacy with Fralock’s operational capabilities, profitability requirements, quality standards, and business priorities.
• Follow all safety requirements and company policies.
• Perform other related duties as assigned.

Required Skills

• Strong project management, organization, prioritization, and follow-through skills.
• Ability to lead cross-functional teams without direct authority and drive completion of actions through influence and accountability.
• Excellent written and verbal communication skills, including the ability to communicate clearly with customers, leadership, technical teams, and production personnel.
• Strong analytical, problem-solving, and decision-making skills with a continuous improvement mindset.
• Ability to manage multiple projects, competing priorities, and time-sensitive deliverables in a manufacturing environment.
• Working knowledge of manufacturing operations, engineering change processes, quality requirements, supply chain coordination, and production planning.
• Experience identifying project risks, developing mitigation plans, and escalating issues appropriately.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Word, Outlook, and Teams.
• Experience with ERP, MRP, CRM, or project management systems preferred.
• Ability to interpret technical drawings, customer requirements, specifications, and project documentation preferred.
• Experience in aerospace and defense, semiconductor, medical device, electronics, advanced materials, or high-reliability manufacturing preferred.

Education Requirements

• Bachelor’s degree in Engineering, Business, Operations, Supply Chain, Project Management, or a related field preferred; equivalent combination of education and relevant experience will be considered.

Experience Requirements

• Minimum of 5 years of project management, program management, operations, engineering, customer program, or related experience in a manufacturing or technical environment preferred.
• Project Management Professional (PMP), Lean Six Sigma, APQP, or similar certification preferred but not required.

Physical Requirements

• Frequent use of hands for computer work, documentation, and communication tools.
• Ability to sit, stand, walk, and move throughout office and production areas as needed.
• Ability to perform similar operations and tasks for extended periods.
• Ability to lift up to 25 lbs. occasionally.
• Work is primarily performed indoors in a temperature-controlled office and manufacturing environment.
• May be required to enter production areas and use appropriate personal protective equipment, including safety glasses, gloves, and safety-toed footwear where required.
• While in production areas, may be exposed to moving machinery, mechanical parts, machine oils, and hazardous materials.
• Occasional travel to other Fralock facilities or customer sites may be required.
• All offers of employment at Fralock are contingent upon clear results of a background check. Background checks may include some or all the following depending on job title and responsibilities:
• Social Security Verification
• Prior Employment Verification
• Criminal History
• Personal and Professional References
• Motor Vehicle Records (only if applicable for the position)
• Credit History (only if applicable for the position)
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of a position.
• Fralock provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.