Project Manager Officer (Managed Services Portfolio)

The P3O Officer for the Managed Services Portfolio provides governance, assurance, planning, reporting, controls, benefits realization, financial oversight, and executive support across the portfolio. Strategic Objectives Ensure governance compliance, portfolio visibility, executive decision support, resource optimization, customer satisfaction, and delivery excellence Key Accountabilities Portfolio Governance Portfolio Planning & Control Financial Management Benefits Realization Risk, Issue, Assumption, Dependency Management Stakeholder Engagement Executive Reporting Audit & Compliance Detailed Responsibilities Establish and maintain portfolio governance frameworks. Develop portfolio dashboards, KPIs and executive scorecards. Track revenue, cost, margin, invoicing and collections. Monitor project/program performance and recovery plans. Manage RAID logs and escalation processes. Coordinate steering committees and governance boards. Support audits, compliance and quality reviews. Maintain portfolio plans, baselines and dependencies. Manage benefits realization and value tracking. Support resource capacity planning and forecasting. Facilitate lessons learned and continuous improvement.