jazzhr
Project Manager
BLN24
McLean, USA
Full-time
Senior Level
Onsite
Discovered 1 weeks ago
Free
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- Support the Program Manager in leading all aspects of contract execution.
- Serve as a primary point of contact for Government stakeholders and maintain strong customer relationships.
- Coordinate project schedules, staffing, priorities, budgets, and deliverables.
- Monitor contract performance, identify risks, and implement corrective actions when needed.
- Act on behalf of the Program Manager as required.
- Coordinate the execution of research, customer experience, data collection, analytics, and program support activities.
- Ensure project activities align with agency objectives, contract requirements, and industry best practices.
- Review project deliverables and support the development of executive briefings, reports, and presentations.
- Collaborate with technical, research, and business teams to deliver innovative solutions that improve customer and stakeholder experiences.
- Coordinate the work of cross-functional teams, including project staff, analysts, researchers, and subject matter experts.
- Foster collaboration across internal and external stakeholders.
- Support workforce planning, onboarding, mentoring, and staff development.
- Promote continuous process improvement and knowledge sharing.
- Ensure deliverables meet contractual requirements and BLN24 quality standards.
- Monitor project milestones, budgets, schedules, and performance metrics.
- Support implementation of quality management processes and continuous improvement initiatives.
- Assist with risk management, issue resolution, and performance reporting.
- Support the continued growth of BLN24's federal customer experience and research portfolio.
- Identify opportunities to improve service delivery and expand support across federal agencies.
- Maintain awareness of emerging customer experience, research, and digital transformation trends.
- Contribute to proposal development, staffing strategies, transition planning, and business development efforts.
- Bachelor's degree from an accredited college or university.
- Minimum of eight (8) years of experience conducting population-based surveys.
- Minimum of eight (8) years of experience developing and implementing sampling designs.
- Minimum of eight (8) years of experience administering and analyzing survey research.
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