Project Manager

Additional duties will include

• Interpret complex information including engineering packages to determine customer requirements and offer solutions that create high levels of customer satisfaction
• Create accurate and professional quotations packages from customer specifications/drawings using applicable software
• Negotiate pricing and delivery terms with both vendors and customers; expedite orders when required
• Prepare accurate quotes based on tender documents and project specifications.
• Communicate clearly with customers regarding quote timelines, missing information, and clarifications.
• Follow up with customers to ensure orders are filled properly and promptly
• Investigate customer and vendor problems; resolve any pricing shortfalls and material returns in a timely manner
• Manage drawing requests, updates, and revisions in coordination with PM and drafting team.
• Track changes via Change Orders
• Provide complete handover packages to Production, including drawings, quotes, vendor details, Project Overview Form, and transmittal letters as required.
• Support the Profit Centre team as an expert in the specifics around projects and product information
• Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
• Perform other tasks as requested by the Profit Centre Manager
• Grade 12 diploma or equivalent
• A minimum of 1 year of related experience – preferably in the construction industry
• Proficient in the use of Microsoft Office software
• Possess a strong work ethic and a high standard of integrity
• Ability to develop comprehensive product and product application knowledge
• Excellent customer service and sales experience
• Strong planning and organizational skills; ability to work under tight timelines and multiple deadlines
• Strong written and verbal communication skills to build and maintain effective working relationships with customers, vendors, and teammates