Project Manager

Being adaptable and solution-minded, navigating changes with resilience and a focus on positive outcomes.

Managing client relationships and expectations throughout the project cycle.

Contributing to the closure process and organization-wide improvements based on lessons learned.

Reporting to cross-geo managers and aligning with diverse teams across multiple regions.

AI-Enhanced Documentation & Planning: Proactively incorporate generative AI tools (e.g., Google Workspace with Gemini) or likes to streamline the creation of project documentation, including initial project plans, executive reports, and proposals.

Process Automation & Improvement: Identify opportunities to leverage AI for process improvements, including automating routine project tasks using tools like Workspace Studio, or utilizing AI for deep research and comprehensive reporting on complex project topics.

AI for Data & Organization: Utilize AI capabilities within spreadsheets (e.g., Gemini in Sheets) or likes to organize project data, create custom tables such as task trackers, and automate manual text processing tasks.

Intelligent Communication & Collaboration: Utilize AI features (e.g., automatic meeting notes and translated captions in video conferencing) to enhance cross-geographic collaboration, manage communication efficiency, and remove language barriers during syncs with diverse global teams.

Requirements :

Bachelor’s degree or equivalent business/project management experience. 3-5 years of project management experience.

2+ years in operations/account management, working directly with clients.

Strong written and verbal communication skills.

Exceptional problem-solving ability and attention to detail.

Ability to work collaboratively with teams across different geographies, manage cross-functional teams respectfully, and report to cross-geo managers.

A solution-oriented mindset, comfortable with change and evolving business needs.

Openness to working in multiple time zones, usually aligning with client or project team’s working hours.

Generative AI Fundamentals: Demonstrated understanding of core generative AI principles and their practical application in project planning, documentation, and stakeholder communication.

Prompt Engineering Proficiency: Proven ability to craft clear, specific, and effective prompts to guide AI tools in generating accurate and useful outputs, such as drafting summaries, creating content, or refining ideas.

AI Curation & Governance: A critical understanding of AI limitations and a commitment to curating, validating, and iterating on AI-generated content to ensure accuracy and alignment with project goals.

Preferred Qualifications :

BPO experience. PMP, Agile, and/or Lean Six Sigma certifications.

Gemini/AI Tool Familiarity: Familiarity with the Google Workspace with Gemini feature set (Docs, Sheets, Slides, Meet, Gmail) and experience leveraging these or other AI tools to accelerate project workflows and content creation.

Innovative Problem Solving: Experience using AI tools to brainstorm effectively, refine thinking, and discover new perspectives to solve complex problems and challenge existing project paradigms.

Experience with international vendor management and launching new sites or geographies.

Familiarity with cloud-based systems (8x8, Aircall, Five9, Salesforce, Zendesk, Smartsheet, G Suite).

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .