Project Manager, Client Services AP

Bachelor’s degree

Certifications on database and data handling, preferred but not a mandatory requirement.

5-8 years of experience in eDiscovery Client Services/Project Management or litigation/practice support department within a law firm

Managed a team of up to 2- 5 members in the past.

Expert understanding of structured and unstructured data, metadata, storage and retrieval, databases.

Extensive client management and project management experience working with legal industry professionals.

Team leader, able to effectively interact and lead cross-functionally with a variety of individuals with different competencies and backgrounds.

Self-propelled, must possess a strong desire to learn new skills and perform tasks with minimal supervision and oversight. Train junior colleagues for service excellence.

Excellent written and verbal communication skills. Ability to interact and explain challenges faced during data handling to team members, through robust dialogue, facilitation, and persuasiveness.

Ability to engage across a range of backgrounds and levels of seniority with the ability to translate technical terms into language that non-technical persons can understand.

Involved in Interviewing processes for new hiring and providing detailed technical feedback.

Work flexible hours or rotational shifts to help support the demands of our eDiscovery business.

Adhere to strict Data security policies & procedures defined by the Organization and ensure data security at all times.

Preferred Skills

End to end understanding of the eDiscovery process, starting from Collections, Processing, Reviews to Productions.

Significant experience utilizing eDiscovery technology & platforms such as Relativity, Nuix, Brainspace, Concordance, Ringtail, Service Now (Project management tool) is a plus.

Good understanding of Billable, Non-Billable Client tasks.

Relativity Certified Administrator (RCA) or any Relativity or eDiscovery Certifications is a plus.

Familiarity with computer forensic tools is a good to have, but not required. (i.e., Encase, Forensic Tool Kit, MacQuisition, Cellebrite.).

Ability to understand proprietary software related to Data processing, Data Hosting and Time keeping.

Develop or possess strong organizational skills and an extreme attention to detail.

Proficiency with Windows and related software, such as Microsoft Excel, Power Point

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.