Project Manager

This position requires applicants to possess a unique blend of project and account management skills, as well as technical knowledge and experience.

As UVC engages with clients, the Project Manager has direct responsibility for developing strong and lasting relationships with clients.

The Project Manager assists in the execution and delivery of planned project deliverables, such as tracking, organizing, and monitoring the progress through completion.

The Project Manager will also assist in gathering requirements and requests on a daily from our existing clientele, as well as monitoring emails, scheduling meetings, and managing administrative and project management tasks.

As our clients’ have operations around the globe, the role requires some flexibility to accommodate local client needs.

Roles Include

• Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients
• Gathering requirements from our clients
• Manage planning, prep, and delivery of all projects for specific clients
• Maintain a project backlog
• Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements
• Make effective decisions and trade-offs under pressure
• Work through issues and risks with clients in assessment planning, preparation, and delivery
• Collaborate with Resource Management to develop resource plans and facilitate consultant onboarding/off-boarding
• Schedule and kick off each project
• Direct technical resource priorities to satisfy client commitments and SLAs
• Monitor and track assessment team progress and report back to client
• Host conference calls and daily meetings with clients and the assessment team
• Facilitate review of findings with clients and the technical assessment team
• Receive and track periodic, on-going requests from clients regarding specific project needs
• Address and monitor all incoming customer communications
• Escalate all items including those urgent in nature, from the client to the appropriate UVC resource or manager