Project Manager

• Understanding client requirements and translating those to well-defined projects
• Developing detailed project plans, timelines, and budgets
• Scoping and estimating new projects, exploring innovative solutions and new opportunities.
• Understanding technical requirements and how these impacts a project (risk, possibilities etc.)
• Tracking project expenses, managing budgets, and contributing to accurate project forecasting.
• Providing regular project status updates to the Account Lead and relevant stakeholders, maintaining clear documentation.
• Proactively identifying opportunities to optimize project management processes.
• Proactively Identifying and scoping new project opportunities with existing clients.
• Building and maintaining strong client relationships, proactively managing expectations, and providing regular communication.
• Collaborating effectively with internal teams to ensure seamless project execution.

Who are you going to work with?

You will be collaborating with a network of Project Managers, Designers, User Experience Architects, and Developers.

You'll report to the Account Lead, who will provide guidance and support through regular meetings to discuss projects and explore new opportunities.

Our flat organizational structure promotes a collaborative and innovative environment, nurturing the talents of our diverse team, many of whom have been with us for over a decade.

What do you bring to the table?

You're an easy-going individual with a proactive and positive mindset, skilled at achieving excellent outcomes even in the face of challenges.

You excel at managing multiple projects independently while being collaboratively oriented, ready to embrace new challenges and learn along the way.

You're sociable and eager to contribute to maintaining a pleasant and engaging work environment, fostering strong relationships with colleagues and clients alike.

Additionally, you bring:

• Proven project management experience, preferably in a marketing or agency setting.
• Excellent communication, interpersonal, and presentation skills.
• An understanding of marketing principles, including CRM strategy and marketing technology.
• Experience working with various marketing platforms, such as Adobe Experience Cloud, Salesforce or Braze
• Ability to speak “tech language” and experience working alongside developers and architects to translate vision into buildable solutions.
• Ideally some experience with Agentic AI, Digital Coworkers and modern automated workflow environments
• Comfort with ambiguity and adaptability to changing priorities.
• Fluency in English.
• Experience with project management tools (Jira, Smartsheet) and PowerBI is a plus.
• Strong skills in the Microsoft office package, especially PowerPoint.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM.

With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

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WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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