Project Management Specialist, Languages Team
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Role Overview
The Project Management Specialist will join Agoda’s Languages Team and help make products, campaigns, and customer experiences relevant and seamless across markets.
The role manages localization projects across more than 40 languages while balancing schedules, stakeholders, quality requirements, and operational constraints.
Key Skills for This Role
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About Agoda
Agoda is a travel technology company and part of Booking Holdings, connecting users with hotels, flights, experiences, and holiday properties worldwide.
Agoda operates with a diverse global team and emphasizes data, technology, curiosity, and innovation.
The Opportunity
The Project Management Specialist will join Agoda’s Languages Team and help make products, campaigns, and customer experiences relevant and seamless across markets.
The role manages localization projects across more than 40 languages while balancing schedules, stakeholders, quality requirements, and operational constraints.
Role Responsibilities
- Own localization projects from planning and requirements gathering through execution, quality control, delivery, and follow-up.
- Coordinate multilingual workstreams for product releases, marketing launches, and business-critical deadlines.
- Partner with product, engineering, marketing, legal, customer support, business, and language stakeholders.
- Manage external language vendors, timelines, capacity, performance, issue resolution, delivery tracking, and budgets.
- Use AI-powered tools to improve automation, scalability, and team efficiency.
- Identify risks and dependencies, resolve bottlenecks, escalate concerns, and create contingency plans.
- Maintain project plans, documentation, reports, and workflows with clear visibility into progress and risks.
- Coordinate reviews to ensure localized content is accurate, consistent, culturally appropriate, and fit for purpose.
- Analyze recurring challenges and help implement scalable process improvements.
- Support stakeholders during periods of high pressure and shifting priorities.
What You’ll Need to Succeed
- At least two years of project management or coordination experience.
- Experience in localization, translation, content operations, technology, or another fast-paced environment is preferred.
- Familiarity with CAT tools, translation management systems, localization workflows, or related technologies.
- Strong organizational and prioritization skills for managing multiple projects and stakeholders.
- A proactive, solution-oriented approach with the ability to identify risks and drive issues to resolution.
- Excellent written and verbal English communication skills.
- Strong attention to detail and commitment to accurate, high-quality work.
- Ability to collaborate across functions, cultures, and levels of seniority.
- Interest in AI, automation, technology, and continuous improvement.
- Additional language skills are advantageous but not required.
What Agoda Offers
- Competitive compensation and relocation support.
- Career growth opportunities across teams, functions, and global locations.
- A dynamic, multicultural working environment with continuous learning and development.
- The opportunity to work with global products, advanced technology, and diverse content at scale.
Workplace
- The source description mentions a modern office in central Bangkok.
Application Notes
- Candidates are directed to review Agoda’s Hiring Process Guidelines before an interview.
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