Project & Logistics Coordinator (Field Service Dispatch)

Salary

• $20.00 – $24.00 / hour + bonus incentive Position Type: Full-Time, Monday – Friday (8:00 AM – 5:00 PM) Occasional overtime available. Benefits: Comprehensive Health/Dental Insurance (available after 90 days), generous paid vacation, and robust sick leave policy.

Job Summary

Key Responsibilities

• Route Optimization & Logistics: Create efficient daily routes and maps using Google Maps and dispatch tools; clearly communicate job requirements to field technicians.
• Team Scheduling & Tracking: Monitor technician availability in real-time, schedule incoming jobs, and rapidly pivot to deploy resources during urgent or emergency client requests.
• Operational Administration: Verify daily work completion, ensure technicians submit accurate paperwork, and audit/calculate daily timesheets.
• Customer & Internal Communication: Serve as the primary point of contact for incoming calls from customers and technicians. Maintain clear communication logs and act as a reliable liaison between field tech teams and our sales department.
• Data Management: Utilize integrated email, text, and call management software to keep company databases accurate and up to date.

Qualifications & Requirements

• Technical Skills: Proficient with Microsoft Office Suite (Excel and Word) and digital mapping tools; minimum typing speed of 45 WPM.
• Communication: Exceptional verbal and written communication skills with a proven track record of handling high-pressure situations gracefully.
• Work Style: A self-starter who can multi-task, meet tight daily deadlines, and maintain a solution-oriented "can-do" attitude.
• Availability: Reliable attendance Monday through Friday, 8:00 AM to 5:00 PM.

To Apply