Project Coordinator

Responsibilities

• Review project proposals, ensure projects adhere to contract language, and issue and track project amendment documentation.
• Perform technical support including project scheduling and planning, earned value management, budget review/cost analysis, and change of scope impact analysis.
• Collaborate cross-functionally with Customer Success, Sales, Product Management, and other internal teams to deliver according to established project timelines and project governance.
• Work with leadership to prioritize work across projects.
• Communicate any issues, problems, or additional information to project managers and project stakeholders and recommend solutions.
• Monitor and evaluate project timeline and activity and report on progress to project managers and leadership.
• Maintain up-to-date knowledge of products and programs and assist in the development and maintenance of project methodology.
• Coordinate training of the final customer solution in collaboration with our Training & Enablement team.
• Identify and share opportunities to improve processes, templates and tools to scale project management and implementation processes.
• Bachelor’s degree or in project Management or any IT Field.
• 1-3 years of project coordinator experience within a SaaS organization, preferred.
• Knowledge of project management best practices, methodologies, and deliverables, including proficiency using Project Management tools to track, assign and manage tasks.
• Understanding of SaaS implementation, configuration, integration and migration techniques.
• Knowledge of data gathering, validation and preparation techniques.
• Organization and time management skills for managing multiple projects and assignments
• Business and productivity tools such as presentation, document, spreadsheet, project and task management software.
• Preference will be given to candidates with hospitality experience and knowledge of hotel systems (PMS, POS, Accounting, etc).
• Proficiency using Agile Project Management tools to track, assign and manage tasks.