Project Analyst, Desktop Services

Hours/Location

• M-F; core business hours
• This role is primarily remote but requires regular travel to HealthPartners locations to lead projects and work directly with teams across multiple sites. On average, employees in this role can expect to travel approximately 500 miles per month.

Compensation Range

• This position is available at an intermediate, senior, or principal level, depending on qualifications.
• Intermediate Project Analyst: $27.86 - $41.80 hourly
• Senior Project Analyst: $34.28 - $51.42 hourly
• Principal Project Analyst: $43.42 - $65.14 hourly Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
• Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).

Responsibilities

• Provide project management, implementation, and on-site execution support for facility projects, office moves, workstation deployments, technology implementations, and enterprise initiatives.
• Partner with business stakeholders to assess and translate technology needs into technical requirements and implementation plans.
• Coordinate enterprise deployment of desktop, endpoint, network connectivity, and office technology solutions across IT teams, application owners, vendors, and business partners.
• Develop and maintain project charters, work plans, schedules, status reports, and other project documentation using established PMO methodologies and tools.
• Plan, track, and communicate project milestones, deliverables, risks, dependencies, and status updates to sponsors and stakeholders.
• Lead coordination of large-scale desktop deployments, technology refreshes, fleet lifecycle management, and repeatable enterprise software implementations.
• Ensure desktop, printer, and related technology requirements are planned, procured, and delivered in support of facility projects and operational needs.
• Collaborate with Infrastructure, Network, PMO, and business teams to coordinate technology changes that impact desktop environments and end-user services.
• Consult with business partners to ensure technology requests, moves, adds, and changes are delivered on time, within budget, and aligned with customer expectations.
• Identify, assess, and mitigate project risks; proactively escalate issues and develop contingency plans when necessary.
• Partner with vendors and contracted service providers to coordinate implementation activities, resource assignments, support services, and issue resolution.
• Maintain workstation and client technology configuration items within the Configuration Management Database (CMDB).
• Create and coordinate change management activities and records for desktop technologies and enterprise deployments.
• Establish and maintain hardware, software, procurement, and configuration standards in partnership with IT and Materials Management.
• Support the design and delivery of technology solutions for testing labs, training environments, and specialized business needs.
• Guide desktop infrastructure decisions by evaluating dependencies between endpoint technologies, enterprise applications, and care delivery peripherals.
• Identify opportunities to improve desktop services, fleet management, lifecycle planning, virtualization, and service delivery processes.
• Develop and maintain standard operating procedures, deployment standards, and implementation documentation.
• Participate in staff development activities, including interviewing, onboarding, training, mentoring, and knowledge sharing.
• Foster effective communication and collaboration among project teams, stakeholders, business owners, vendors, and technical resources to ensure successful project outcomes.

Company

Benefits Designed to Support Your Total Health

• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
• Join us in our mission to improve the health and well-being of our patients, members, and communities.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.