Programs Specialist - Learning & Development
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Key skills for this role
About the Role
Star, a human capability development company in Riyadh, is hiring a Programs Specialist for its B2C Programs unit. This sales-first role involves selling certification programs, managing inbound inquiries, and maintaining partner relationships.
Key Skills for This Role
Responsibilities
- Selling certification programs, codes, and seats to individuals and groups across both program tracks
- Managing all inbound inquiries from our AHLEI SA and HRCI SA websites and converting them into sales
- Proactively reaching out to target audiences per program type and certification
- Managing the inventory of certification codes and licenses from AHLEI and HRCI
- Maintaining day to day operational relationships with AHLEI and HRCI
- Actively cross selling between the certification and facility program tracks
- Supporting the Project Manager with pipeline reporting and calendar execution
Requirements
- 2 4 years of experience in sales, program coordination, or a related commercial role
- Background or genuine interest in training, L&D, or certifications
- Strong communicator in Arabic and English — comfortable on calls, over email, and in person
- Organised and detail oriented — code and license inventory management requires precision
- Self starter — you manage your pipeline and your day without waiting to be directed
- AI fluent in the serious sense — you have restructured how you work around AI tools and use them to multiply your output across research, planning, analysis, and execution
- Saudi national preferred
Full Job Posting
Company Overview
- Star is a human capability development company headquartered in Riyadh.
- We design and deliver large scale training programs, education strategies, government projects, and strategic events for governments, corporations, and institutions across Saudi Arabia.
Role Overview
- We are hiring a Programs Specialist to join the Star B2C Programs unit — a commercial operation covering professional certification programs through internationally recognised bodies and a premium facility activation program at one of Riyadh's most prestigious addresses.
- You will work directly under the unit's Project Manager and own the day to day commercial and operational activities that keep the unit running and generating revenue.
- This is a sales first role. You are the person converting inquiries into sales, reaching out to the right audiences, and ensuring the certification and facility program pipelines stay active.
- You also manage the operational side — inventory, inbound inquiries, and daily partner relationships — that keeps the unit running smoothly.
What you will be doing
- Selling certification programs, codes, and seats to individuals and groups across both program tracks
- Managing all inbound inquiries from our AHLEI SA and HRCI SA websites and converting them into sales
- Proactively reaching out to target audiences per program type and certification
- Managing the inventory of certification codes and licenses from AHLEI and HRCI
- Maintaining day to day operational relationships with AHLEI and HRCI
- Actively cross selling between the certification and facility program tracks
- Supporting the Project Manager with pipeline reporting and calendar execution
Requirements
- 2 4 years of experience in sales, program coordination, or a related commercial role
- Background or genuine interest in training, L&D, or certifications — you understand the audience you are selling to
- Strong communicator in Arabic and English — comfortable on calls, over email, and in person
- Organised and detail oriented — code and license inventory management requires precision
- Self starter — you manage your pipeline and your day without waiting to be directed
- AI fluent in the serious sense — you have restructured how you work around AI tools and use them to multiply your output across research, planning, analysis, and execution. Not drafting emails. Real workflow integration
- Saudi national preferred
Benefits
- A commercially active role with direct impact on revenue from day one
- Work at the intersection of international certifications and one of Riyadh's most prestigious facilities
- Fast growing company with strong career development opportunities
- Direct exposure to senior leadership and a high performing team
- Central Riyadh location
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