Programmer Analyst

Update knowledge articles in the knowledge management repository.

Create knowledge articles on the problem, workaround solutions.

Maintain knowledge management database.

Support the team for the following activities, while ramping up own knowledge of processes / methodology.

Provide support in creating solutions for the gaps.

Prepare first drafts on end to end solution for the client and integration plan and submit them to supervisor for review.

Detail out customization requirements/ configuration changes required for solution implementation.

Obtain approval and validation on solution developed.

Carry out testing before handover to the users, test development objects and give feedback to the technical team.

Conduct pilot of solution developed.

Guide users in uploading data into the system.

Create test cases based on the knowledge of the domain/product.

Conduct system testing based on the scenarios.

Use various testing tools as required.

Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.

Interact with clients as and when required on basic queries.

Assist Senior Consultants in drawing linkages between a module within the project and other modules / objects.

Provide timely inputs or mentor other team members working on the project based on domain / product knowledge.

Document customer requirements.

Document the design/blueprint/functional specifications of the solution based on guidance from Senior Consultants / Team Lead.

Upload the documents in knowledge repository for future reference.