Programmer Analyst 2

The final salary will depend on the candidate's qualifications.

Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range.

Metra provides full pay ranges so candidates can consider their growth potential.

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Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act.

Meeting the minimum qualifications does not guarantee an interview or job offer.

The most qualified candidate will be selected.

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties.

The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

The Asset Management and Supply Chain Operation Division consists of all Storehouse and Warehouse Operations, Enterprise Asset Management (EAM), and Transit Asset Management (TAM).

The purpose of the department is to service various customers within Metra.

Managing the continuous supply of parts materials and services required to support Engineering, Mechanical and Transit Operations.

The department operates Metra's four storehouses and one central warehouse.

Additionally, the department manages the agency's Transit Asset Management (TAM) program and the Enterprise Asset Management (EAM) systems.

Reporting to the Manager Asset Data Systems, the Programmer Analyst 2 will assist various departments to align technology solutions with business strategies and processes related to the enterprise asset management (EAM) systems (Maximo and ServiceMax); and serve as administrator for the assigned system to provide ongoing support to ensure efficient, effective system performance and process improvements.

The Primary Duties include: Develop and maintain applications to add system functionality to assigned EAM based on the needs of users responsible for maintaining and inspecting assets; write complex automation scripts; attain appropriate approvals to use applicable operating systems to design, write code, and distribute applications; and create and manage reports on multiple platforms. Participate in projects to identify, map, and integrate business processes; ensure the EAM and applications work properly and all departmental work-flows meet system requirements; and test new and updated applications. Assist with system implementations, support, and maintenance; ensuring data security and integrity prior to any downloads and updates; define roles, permissions, and assign access; and develop materials use for written and verbal instruction for end users and inclusion into training manuals. Track system performance and user interface changes; troubleshoot and resolve system and application errors; create service tickets to report anomalies and request further review and correction of more complex issues; and update processes and procedures to reflect changes. Perform other related duties as assigned to meet the ongoing needs of the department.