Program Support Specialist VBP

Prepare program reports, presentations, dashboards, and status updates for leadership and stakeholders.

Maintain accurate and organized program documentation, including project plans, logs, and records.

Support data collection, analysis, and reporting to measure program performance and outcomes.

Monitor project timelines, deliverables, and milestones to ensure alignment with program goals.

Track risks, issues, and dependencies, escalating concerns to program managers as needed.

Assist with resource coordination, budget tracking, and administrative compliance.

Serve as a central point of contact for program inquiries, updates, and coordination needs.

Facilitate communication between city departments, vendors, and community stakeholders.

Support outreach efforts, training sessions, and public‑facing program activities.

Identify opportunities to streamline workflows, improve documentation, and enhance program efficiency.

Support the development of standard operating procedures, templates, and process guides.

Assist with change‑management activities related to new systems, processes, or program initiatives.

Organization & Time Management

Communication & Collaboration

Analytical Thinking

Customer Service & Public‑Service Orientation

Adaptability & Continuous Improvement

Accountability & Professionalism

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of the time is spent in an office setting.

Occasionally lift and/or move up to 25 pounds.

Specific vision abilities required include close vision, distance, vision, color vision and ability to adjust focus.

Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations.

Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations.

Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives.

ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters.

ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.