paycor
Program Support Coordinator
Volunteers of America Mid-States
Nashville, USA
Full-time
No Prior Experience Required
Onsite
Discovered 1 weeks ago
Free
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- Serve as the program level QA support responsible for file coordination, organization, and upkeep for programs operating under the Kentucky Supports for Community Living (SCL) waiver
- Ensure personnel and program records meet Kentucky DIDD documentation standards and COA Case Record Review (CRR)
Requirements
- Maintain records in an audit-ready manner, ensuring documentation is accurate, complete, current, and properly authorized
- Track missing, expired, or incomplete documentation and follow up with supervisors and staff to ensure timely correction
- Support Performance and Quality Improvement (PQI) activities, including documentation support, data tracking, and corrective action follow-up
- Ensure all staff complete required SCL, DIDD, and agency-mandated trainings prior to working independently or providing unsupervised services
- Schedule and track new hire orientation, mandatory trainings, refresher trainings, and annual requirements
- Maintain training compliance records and supporting documentation demonstrating staff readiness and competency
- Assist applicants with completing employment applications and ensure required documentation is submitted
- Coordinate onboarding documentation and support Human Resources in ensuring new employee files are complete and compliant
- Maintain employee personnel files in accordance with confidentiality and retention requirements
- Issue reminders to supervisory staff regarding required performance appraisals and follow up on missing evaluations
- Ensure the agency maintains current employee signatures, fingerprints, and required clearances.
- Tracks TB Skin Tests and drug screening for compliance with newly hired and tenured staff.
- Coordinate and oversee Cash on Hand (COH) records for individuals served, ensuring accuracy, completeness, and compliance with agency policy and DIDD requirements
- Reconcile Cash on Hand balances routinely and identify discrepancies for timely resolution
- Manage individual fund requests, ensuring proper authorization and alignment with person-centered plans
- Track and maintain receipts and supporting documentation for all individual fund expenditures in accordance with SCL and DIDD fiscal accountability standards
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