Program Manager

• Recognizes and understands flight/product safety critical parts and processes.
• Responsible for immediately reporting flight/product safety concerns.
• Participates in proactive risk analysis of flight/product safety critical parts and processes.
• Recognizes and understands the Just Culture policy.

• Prepares, generates and distributes quotations, order acknowledgements and invoices for parts sales.
• Receives, evaluates and responds to customer inquiries for products and services.
• Coordinates with the management team to develop sales terms and conditions, customer relationship development methodologies, procurement terms and conditions, vendor development methodologies, and negotiation techniques.
• Participates in the discussion, development and implementation of sales and procurement policies and documents those policies and procedures in the corporate quality systems.
• Ensures that all regulatory, contractual, U.S. export, and technical requirements are systematically met when evaluating materiel procurement opportunities, evaluating alternative materiel sources, and qualifying new component repair suppliers.
• Ensures appropriate engineering and materiels staffing is available to assist in the evaluation of sourcing initiatives.
• Analyses materiels sources and strategically directs the mix of new, surplus, overhauled, and repairable materiel, as well as the selection of repair and overhaul vendors.
• Participates in valuation and payback analysis of potential procurement opportunities; exhibits an understanding of complex materiel/financial situations.
• Develops and presents proposals for parts supply services, including provision of consignment inventory to customers, management of customers’ inventory on consignment, materiels requirements planning services, and technical materiels interchangeability support.
• Creates a strategic plan for the development of the corporate vendor base for materiel supply; protects the information security of the vendor base from competitors.
• Develops and negotiates new vendor agreements and contracts or one-time procurement transactions.
• Responsible for the maintenance of accurate and complete customer and vendor files; initiates customer credit checks and monitors accounts receivables status; initiates the vendor qualification or one-time approval process.
• Monitors and reports on measures of performance including size of customer base, sales volume per customer, status of customer accounts receivables, size of vendor base for each program, ability to procure materiel in accordance with macro materiel requirements plan, procurement price performance, quality of materiel procured, and payback status of procurement lots.
• Maintains control of negotiated sales or procurement contracts and communicates results to appropriate corporate personnel.
• Actively participates in the corporate management team, assisting with the development and realization of strategic plans, budgets, goals and outcomes; represents materiels management function in corporate strategic discussions.
• Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
• Carries out special projects as assigned.

• Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.
• Strong negotiation, conflict resolution and customer service skills.
• Strong product knowledge, including engine applications, technical knowledge of maintenance characteristics, familiarity with assemblies, modules, subassemblies and individual components, and familiarity with product Original Equipment Manufacturer (OEM)/technical manuals.
• Strong financial analysis skills.
• Thorough knowledge of PC's in the company operating system environment.
• Working knowledge of company instructions and export compliance.
• College diploma in business administration or a related discipline (PMAC, APICS, CIM); or equivalent.
• Experience in a sales, purchasing, negotiations, and/or related management role in an aerospace environment.

The typical minimum level of education to perform this job competently is equivalent to high school graduation and completion of a diploma training program at a college or technical school.

The person requires an ability to understand, utilize and communicate specialized information in speech and written text.

This specialized training is often formalized and recognized by a specific certificate, diploma or license.

Directly/indirectly related work experience representing continuous learning and required for someone to perform this job competently is three to six years.

Ongoing work assignments typically have clearly defined goals, but no (or minimal) direction with respect to what action steps to follow. The incumbent's education, training, and previous experience will help ensure that the goal of the assignment can be clearly defined and understood (even if that means just knowing what relevant questions to ask), but the required/optional approaches to achieving the goal will often remain unclear, undefined and/or untested until the work assignment is well underway.