Program Manager - Transit Technology & Fare Systems

• Bachelor's degree in Engineering, Information Technology, Business Administration, Transportation, Construction Management, Planning, or a related field.
• Minimum 12 years of progressively responsible project and program management experience.
• Minimum 10 years managing large-scale transit, transportation technology, fare collection, intelligent transportation systems (ITS), payment systems, or technology implementation programs.
• Demonstrated experience managing complex, multi-stakeholder programs with budgets exceeding $50 million.
• Experience overseeing system integration, software development, hardware deployment, testing, and implementation activities.
• Strong program controls, risk management, governance, and reporting experience.
• Proven ability to lead large, cross-functional teams and coordinate multiple concurrent workstreams.
• Exceptional written, verbal, presentation, and stakeholder management skills.
• Experience preparing executive briefings and presenting to senior leadership and agency executives.
• Proficiency with Microsoft Office Suite and project management tools.

• PMP Certification required or strongly preferred.
• MBA or advanced degree in a related discipline.
• Experience with fare payment systems, Automated Fare Collection (AFC), Account-Based Ticketing (ABT), contactless payments, open-loop payments, mobile ticketing, and transit retailing technologies.
• Experience supporting major metropolitan transit agencies, including NYCT/MTA, SEPTA, CTA, MBTA, WMATA, Metra, NJ TRANSIT, SFMTA, BART, or similar agencies.
• Experience supporting programs involving payment modernization, fare transformation, customer technology, and digital mobility services.
• Familiarity with PMBOK project management practices and governance frameworks.
• Experience using Primavera P6, Microsoft Project, Jira, Smartsheet, or similar project controls tools.
• Understanding of systems engineering, software lifecycle management, cybersecurity, testing and commissioning, and operational readiness processes.
• Experience with procurement support, DBOM/DBFOM contracts, or public-sector technology procurements.
• Demonstrated success managing programs involving multiple vendors, contractors, and technology partners.
• Existing relationships and experience working with large transit agencies and executive stakeholders.

The ideal candidate will have successfully delivered major transit technology and payment transformation programs involving:

• Contactless fare payment systems.
• Open payment and account-based ticketing solutions.
• Mobile applications and customer-facing technology platforms.
• Transit operations technology deployments.
• Systems integration and modernization initiatives.
• Multi-year capital programs valued at $100M+.
• Executive stakeholder management and governance.
• Large-scale implementation and transition planning.

Individuals who have led delivery of major transit fare modernization programs for large public transportation agencies and possess a proven record of program execution, client relationship management, business development, and operational leadership are strongly encouraged to apply.

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career.

These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary (all locations): $ 174,500.00 - $ 255,000.00

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities and specific geographic location.

WSP USA reserves the right to ultimately pay more or less than the posted range and may offer additional benefits and compensation, depending on circumstances and the type of work being performed not related to an applicant’s sex or other status protected by local, state, and/or federal law.

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WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms.

Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals.

WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets.

With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

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WSP provides a flexible and agile workplace model while meeting client needs.

Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.

Your daily contributions to your team will be essential in meeting client objectives, goals and challenges.

Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services.

Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.

Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.