jazzhr
Program Manager – Telecommunications Service Support Team
Chameleon Integrated Services
Remote, USA
Full Time, Contract
Senior · 8+ years experience
Remote
USD 50-57 hourly / hour
Discovered 3 days ago
E-MorrisTIBITBITCOSSDISA StoreFrontSOrder Entry
Free
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Full Job Posting
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid Life insurance
- 100% company paid long and short-term disability insurance
- Training allowance
- PTO and more
- Resume must explicitly reflect a Bachelor's degree in Computer Information Systems, Business Administration, or a related field, alongside 8+ years of total IT experience.
- Must possess a verified, active or interim Tier 1 (T1/NACI) adjudication visible within DISS at contract start.
- Must be fully available to lead the workforce and attend Government meetings scheduled between 8:00 a.m. and 4:30 p.m. Central Standard Time (CST), Monday through Friday, with a flexible posture to support evening transition cutovers or emergencies.
- Must sign a formal Letter of Intent (LOI) authorizing submission of their credentials for this specific DISA/DITCO contract opportunity.
- Direct overall performance of the 25-person TSST workforce, actively managing work distribution, supervising contractor personnel, and maintaining full staffing levels across all transition phases.
- Serve as the principal interface between corporate delivery teams, the DITCO Transition PMO, DoD agencies, telecommunications contractors, and oversight bodies.
- Provide direct technical and operational support to the DoD Program Manager, including the development of executive briefing slides, management charts, and progress reports.
- Formulate, implement, and maintain a comprehensive, contract-wide Quality Assurance Plan to oversee all data validation, tracking database accuracy, and service order processing.
- Oversee the systematic tracking and QA/QC of approximately 70,000 total transition actions (35,000 Starts / 35,000 Discontinues) to prevent billing anomalies or service gaps.
- Maintain and monitor the program Risk Register, implementing proactive mitigation strategies and executing the capture and delivery of formal Lessons Learned Reports upon transition milestones.
- Guide the ongoing modification of the Transition Strategy and Management Plan (TSMP) and review individual agency transition plans to assess feasibility and resolve alignment conflicts.
- Enforce strict compliance with corporate and federal policies, ensuring all monthly deliverables (including Monthly Progress Reports, Risk Registers, and NDA Status Reports) are delivered on time.
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